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G10 cannot obtain IP from modem

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hsoto View Drop Down
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Joined: 05 Nov 2018
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    Posted: 05 Nov 2018 at 12:44am
Hey there, 

I have a G10, just bought it a few months ago and it worked marvelous until 2 days ago. 
The router out of the blue at around 6pm turned solid yellow and wouldn't connect to internet. 
Checking with both my IPS, rebooting the router, factory resetting it and even requesting my ISP to change the public IP address  I have assigned to the router to see if it was a problem with the IP wouldn't make it work.

Whenever you log into the router's admin console (192.168.1.1) it will request you to configure it. I go through DHCP (automatic config) but the error it throws is: Unable to obtain IP address from Modem. 
Anyone know what this issue might be about? 
Can't find anything anywhere about it. 
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joop1981 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote joop1981 Quote  Post ReplyReply Direct Link To This Post Posted: 11 Nov 2018 at 6:06am
What is the version number of your firmware?
Should be 2.18
If you press the Advanced button, in Router Status screen does
Internet Port -> Connection Type show Dynamic or Static?
Do you save your changes and reboot?
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