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Wifi module issue on deskmini 310

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gpsuf View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gpsuf Quote  Post ReplyReply Direct Link To This Post Topic: Wifi module issue on deskmini 310
    Posted: 02 Dec 2018 at 10:03am
Hi,
I just assembled my new deskmini 310 and could not turn it ON (no power at all) until I removed the WIFI module which came with the deskmini. Does anyone have a clue?

I have I3-8100, Samsung 1T SSD and Team T-Force 16G (single stick). The BIOS recognized all of them just fine.
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 13 Dec 2018 at 9:35am
Dear Gpsuf,

Thanks for posting your query to ASRock forum.

Regarding to what you are experiencing, could you kindly try the suggestions below:
(Please try to start the system when every steps are done)
Please perform each step carefully with power cable unplugged.

1. When installing the WiFi module please make sure that module inserts to the
   WiFi to the slot with 45 degree angle. Then please screw the module to the
   motherboard.

2. Kindly clear CMOS and try. (Make sure to unplug the power cable first)
   http://asrock.pc.cdn.bitgravity.com/Manual/DeskMini%20310%20Series.pdf
   Pg11

3. Please remove extra devices on the motherboard. (Only leave the CPU, memory
   module and try to boot)

4. Please reinstall the CPU and try.

5. If possible, please use different memory module and try to see if it
   will work.

6. Is there other motherboard you could test the WiFi module with?
   If there is, please try the WiFi module on different motherboard.


With thanks,
ASRock TSD

Edited by ASRock_TSD - 13 Dec 2018 at 9:40am
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inconelpipe View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote inconelpipe Quote  Post ReplyReply Direct Link To This Post Posted: 17 Dec 2018 at 6:30pm
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