RGB Utility issues and workaround

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Getting tired of trying to fix this issue--Just going to go back to Asus--Maybe
Gigabyte.. Done with Asrock.
Obviously the company does not look at forums or even worry about this issue.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Meta Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Oct 2019 Location: Nova Scotia Status: Offline Points: 14	Post Options Post Reply Quote Meta Report Post Thanks(0) Quote Reply Topic: RGB Utility issues and workaround Posted: 01 Jun 2020 at 10:51am
	Getting tired of trying to fix this issue--Just going to go back to Asus--Maybe Gigabyte.. Done with Asrock. Obviously the company does not look at forums or even worry about this issue.
	Always Help !!

timske Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28 May 2020 Status: Offline Points: 1	Post Options Post Reply Quote timske Report Post Thanks(0) Quote Reply Posted: 28 May 2020 at 5:59am
	I am getting the same error when trying to flash and get my aRGB back. It was working just fine for 2 weeks then poof :( do the Dev's even look at these forums?

moo9697 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 May 2020 Location: malaysia Status: Offline Points: 1	Post Options Post Reply Quote moo9697 Report Post Thanks(0) Quote Reply Posted: 18 May 2020 at 6:18pm
	i think i have a diff version of bios or something, but i this worked for me. MOBO: B450 Steel Legend ASRock Polychrome RGB ver:2.0.38 a. Open CMD as an administrator (type "CMD" in search bar right click & choose "Run as administrator" from the context menu) b. Go to RGB app installation folder by typing "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\" c. Flash the RGB chip using the following command "wICPFLASHADSBv2 /File=nu51_3.04" - this takes around 15 seconds.

GaRv3 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Mar 2020 Status: Offline Points: 4	Post Options Post Reply Quote GaRv3 Report Post Thanks(0) Quote Reply Posted: 31 Mar 2020 at 1:25am
	This does not work for me. Suddenly all my LEDs are set to white and changing the settings in ASRGBLED does not change anything. The BIOS update command gave this result: ---------------------------------------------------------------------- wICPFLASH v1.0.19 - ASRock Incorporation, all rights reserved ---------------------------------------------------------------------- Project Name = Z370 Gaming K6 BIOS Version = P4.00 Reading file: nu51_1.10...0...ok. Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode fail. Something obviously failed. See the last line. Anything I can do? Thanks!

BrincosNation Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Feb 2020 Status: Offline Points: 5	Post Options Post Reply Quote BrincosNation Report Post Thanks(0) Quote Reply Posted: 29 Feb 2020 at 4:20am
	Hi! im from M?ico and i followed the steps of this guide and i think need to be updated. In my case, i had an ASROCK STEEL LEGEND B450M I had an inwin sirius loop asl 120 fans and i cant get the right adressable effects, and cant change ARGB color in static mode, it was a mess. Ive followed the guide exactly and does not work, BUT, ive made some changes to fit with my actual windows version and latest ASRock firmware update. My specs: Windows 10 1909. ASRock B450M Steel Legend. PolyChrome version2.0.49 the code is: wICPFLASHADSBv2.exe /File=nu51_3.04 the file nu51_3.04 can change each version, but you can find it in the root folder C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin has no extension but always hace the nu51_X.XX prefix. Probably im not discovering anything, but for people like me, could be useful sorry about bad english.

polychromefixed Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Feb 2020 Location: usa Status: Offline Points: 1	Post Options Post Reply Quote polychromefixed Report Post Thanks(0) Quote Reply Posted: 23 Feb 2020 at 12:33pm
	Im not sure if most have been able to get polychrome working yet, but i was able to just finally get mine to work on an X470 Taichi on bios 3.5 by going into the properties then compatability tab and checking run program as admin. I then ran the compatibility troubleshooter and selected option #2 Troubleshoot program. In that section i selected this program requires additional permissions and clicked next. It prompted me to then test run the program and when it popped up the approval prompt i approved and then polychrome opened up saying it is updating the firmware and finally after 6 months of not working it finally is up and running. I am using the newest polychrome version 1.0.60. I hope this helps anyone who still hasnt gotten it working.

DeadZeppelin Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Feb 2020 Status: Offline Points: 1	Post Options Post Reply Quote DeadZeppelin Report Post Thanks(0) Quote Reply Posted: 13 Feb 2020 at 7:32pm
	Z390 Phantom GamingX BIOS 1.20 ASRRGBLED Polychrome v.2.0.28 flashed nu51_3.04 All RGB effects turned to "off" in software. RGB Lights are still on when i turn off my PC How to get rid of this software in BIOS? This colors look stupid. https://imgur.com/a/Bwa4MK6 This is my first, the only, and the LAST ASRock motherbord!!

whoamikenken Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Jan 2020 Location: PH Status: Offline Points: 10	Post Options Post Reply Quote whoamikenken Report Post Thanks(0) Quote Reply Posted: 27 Jan 2020 at 4:59pm
	Does anyone know how to fix this? The argb header seems to be malfunctioning

reigney Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20 Oct 2019 Status: Offline Points: 1	Post Options Post Reply Quote reigney Report Post Thanks(0) Quote Reply Posted: 20 Oct 2019 at 11:08pm
	I've had a similar issue with Polychrome RGB app hanging at the splash screen saying "detecting peripherals led controller" after I updated the app to the latest version, tried to reinstall and flash the firmware, nothing worked. It turned out if you leave it hanging for 10 minutes or more, it will open eventually and it works! Just don't end the task until it opens.

totherik91 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Jun 2019 Location: Hungary Status: Offline Points: 2	Post Options Post Reply Quote totherik91 Report Post Thanks(0) Quote Reply Posted: 29 Sep 2019 at 6:40am
	I did it! It worked, but it doesnt :P I used REVO uninstaller on the asrock utility folder,restarted the computer, downloaded the fresh polychrome software from the official asrock website, installed it,restarted the computer. Did the flash as described in this post. The flash worked, but be aware that you must type in DIR and check for the correct file names and versions. (I had wICPFLASHADSBv2.exe, the v2 at the end is crucial) and you must run command promt as administrator. I can control the addressable rgb strip now from the UEFI, i have modes that i didnt have before (scan mode now runs a single led along the strip in a certain color, etc, and its important that im using a cheap chinese ARGB strip from aliexpress connected to the correct header on my B450m pro4) BUT!!!! The polychrome software cant start up in windows. The software pops up searching for peripherials, but then gives an error message that i dont have any "asr graphic card or USB header". And the LED-s on the strip are propably misnumbered (the spring mode runs a single light back and forth on the strip, spring back instantly if reaches the end close to the motherboard connection but vanishes for a few beat on the other end, like it had more LED-s. And the colors are totally wrong, like full red and no blue or green gives purple.