RGB Utility issues and workaround

I did it! It worked, but it doesnt :P

I used REVO uninstaller on the asrock utility folder,restarted the computer, downloaded the fresh polychrome software from the official asrock website, installed it,restarted the computer. Did the flash as described in this post.
The flash worked, but be aware that you must type in DIR and check for the correct file names and versions. (I had wICPFLASHADSBv2.exe, the v2 at the end is crucial) and you must run command promt as administrator.
I can control the addressable rgb strip now from the UEFI, i have modes that i didnt have before (scan mode now runs a single led along the strip in a certain color, etc, and its important that im using a cheap chinese ARGB strip from aliexpress connected to the correct header on my B450m pro4)
BUT!!!!
The polychrome software cant start up in windows. The software pops up searching for peripherials, but then gives an error message that i dont have any "asr graphic card or USB header".
And the LED-s on the strip are propably misnumbered (the spring mode runs a single light back and forth on the strip, spring back instantly if reaches the end close to the motherboard connection but vanishes for a few beat on the other end, like it had more LED-s.
And the colors are totally wrong, like full red and no blue or green gives purple.

i think i tried everything you said here i need to do but still i cant fix the problem. It sometimes worked for me before the reinstalling windows and everything but now when i installed it again it is not working at all. i kinda got some new facts and i cant change the color of MoBo and those colours are totally wrong now.

I7 9700k
AsRock Z390 Taichi
Corsair Vengeance RGB PRO 16GB
Asus Strix RTX 2080 super
BeQuite Modular 750W
Corsair H100i Pro
2x Samsung 970 M.2

Well i think i typed all the parts(i know the problems can be different due to different components but get the same error soo thats why i typed it)

thanks for your anwers

teste este modo que vai dar certo... click com o bot瓊o direito do mouse no aplicativo vai em abrir local do arquivo la vai esta uma pasta com este nome ..WriteFW.. copia ela e cola na 獺rea de trabalho.. Em seguida exclua ela da pasta .. depois copie e cole ela novamente no mesmo local que foi exclu穩do de dois click nela que ela vai ser executada ...E voltara a funcionar   




test this mode it will work ... right click on the application it will open file location it will go a folder with this name ..WriteFW .. copy it and paste it into the desktop .. then delete it from the folder .. then copy and paste it again in the same place that was deleted from two click on it it will run ... And it will work again

Hello!
I had the same problems with my ASRock X470 Taichi.
I tried different options, but received the same unsuccessful results, which are described above.
I was able to solve the problem only after I downloaded PolychromeRGB from the page of my motherboard. I understand that you need to download the utility only from the page of your motherboard.
I followed the instructions that are described on the first page and it worked.
Good luck!

jamhougin wrote: Any news on this? I can't get any version of this program to work on my x470 taichi. After paying 200+ dollars for a Mb I would expect it to work as intended. I'm currently writing an email cc'ing my entire computer science deparment in college warning them to stay away from asrock products. Very dissapointed.

Same problem here. I still can't get it to open.
Frustrating...