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X399M Taichi m.2 ssd no recognize

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Hime View Drop Down
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Joined: 11 Nov 2017
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    Posted: 18 Jan 2019 at 11:12am
hello, i have 1 western digital 2tb sata m.2
No recognized by the motherboard.
No display in bios settings or windows10 manager.
Is there anything wrong?
thank you.
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ASRock_TSD View Drop Down
ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jan 2019 at 2:28pm
Dear Hime,

Greetings, this is ASRock TSD.


Referring your question about unable to get M.2 recognized.

This motherboard has only one M.2 slot that supports SATA type M.2.
https://www.asrock.com/mb/AMD/X399M%20Taichi/index.asp#Specification

Please plug the SATA type M.2 to M.2_3 slot.

M.2_1&M.2_2 slot will only support NVMe type M.2.

Note: If it is still not recognized after plug in to M.2_3 slot, please format the M.2 first and then verify again.


Thanks!

All the best,
ASRock TSD
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