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X570 Gaming Phantom 4 no ethernet detected win 10.

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zzilB View Drop Down
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Joined: 19 Apr 2021
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Post Options Post Options   Thanks (0) Thanks(0)   Quote zzilB Quote  Post ReplyReply Direct Link To This Post Topic: X570 Gaming Phantom 4 no ethernet detected win 10.
    Posted: 19 Apr 2021 at 2:01pm
just want to say that you are an absolute legend (person with the S avatar). i tried almost everything i could searching the web for 3 days. stumbling across this post fixed my issue. i don't ever thank people like this, in fact this is my first time writing in a forum like this. just wanted to say thank you for resolving my issue. had the same problem with my ethernet network adapter not showing. IT WORKS!!!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Johnnyboy Quote  Post ReplyReply Direct Link To This Post Posted: 16 Apr 2021 at 7:49am
Hi, trying to help my daughter.:) Just joined this form and this is my first attempt in using it...:)
We had a power outage and the next morning her machine had no connectivity.
Bottom line no Ethernet adapter in the device list.
Finally found this post and gave it a try.
First fun was we have UEFI instead of BIOS so all the info. in you list created extra fun trying to find some of the items you were referencing.
I could not find any reference to Lan in the uefi at all.
I did finally sort out how to reset it to default and found how to set the deep sleep per your instruction.
Powered off, unplugged and left for 10 min vs the 3-5.
Still no fix. Was late so powered off again, unplugged and left for the night. In the morning before I powered on I UNPLUGGED the Ethernet cable. You had mentioned in you list to ensure all the cables were plugged in.
Amazingly the adapter showed back up in the list, plugged the cable in and all was good.....so we thought. She turn the machine back off as was going to be gone for the day. When back home, same thing, no internet, adapter not in the devices network list.
NOTE:we I clicked "view hidden" it did show up but could do anything will it.
I tried again what I did in the morning, unplugged the network cable, powered back on and the adapter came alive. Plugged the cable in and were connected and its currently being used.
Question is now, and ideas what would be preventing the adapter to be recognized when the cable is plugged in?
Thanks in advance for the help.
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applevingar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote applevingar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2020 at 8:52pm
Had the same problem, Fix it, here is how and why,

Why
It's a windows 10 driver problem.
How to Fix
1. download drive for the motherboard
2. update new drivers
3. now works,

The option you could use download driver on a different computer and put on a USB then port or use an internet wireless adapter.

All thank best.
    
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Deano Quote  Post ReplyReply Direct Link To This Post Posted: 03 Oct 2020 at 8:32pm
Hi please help.

How do I get to the deep sleep option in bios. Im complete novice.

I used this work around before but this time I cant find the deep sleep option in bios.

No idea as I did before hand and this worked. For some reason the Intel driver have vanished again.???
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DANgerPwn Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jun 2020 at 5:34am
After a day of trying to get this to work your fix did the job! Appreciate the post! Back to Pwning!!
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eddsh0t View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote eddsh0t Quote  Post ReplyReply Direct Link To This Post Posted: 06 May 2020 at 5:39am
Found this from google and registered just to say thanks to sixthsense for his detailed method, i followed it + i rearranged some of the usb devices when the the PSU was unplugged. lets see how long this lasts :D
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Alfonso Quote  Post ReplyReply Direct Link To This Post Posted: 02 May 2020 at 6:28am
Same problem. Asrock X570 PRO4
Just installed.
LAN connected, activity display seam OK
But go to the BIOS and no ethernet info.
Load windows 2019 Server (and try also with MS HyperV). No Ethernet detection.
Try to force driver loading... No Ethernet Interface message.

After reading some posts on this forum
I tried to configure deep sleep but no luck
I tried to unplug power during some time, no luck
Finally I swapp my keyboard and mouse from frontal usb to back usb
At his moment I got ethernet info in the BIOS menu
But I till have problems configuring the driver in windows. (but now I see it in the BIOS)
Thanks for any suggestions
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dukeofdummies Quote  Post ReplyReply Direct Link To This Post Posted: 19 Apr 2020 at 11:48am
I was running into an eerily similar issue, Intel didn't think I had LAN hardware and windows didn't think I had proper drivers.

I noticed in device manager however that I had wifi drivers... but no wifi module slotted into my motherboard, which struck me as odd. Why did THAT work and it didn't even exist?

You guys pointed me to the bios which showed the wifi slot as enabled. I disabled that and pulled power for 15 minutes... that fixed everything.

Wish I had found this post before I restored to factory settings on my PC though...
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amuro View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote amuro Quote  Post ReplyReply Direct Link To This Post Posted: 14 Apr 2020 at 10:40pm
I've been using this mainboard for the last 4 months without any problem. Then yesterday this sh*t started and my Intel NIC adapter was not recognized anymore. I tried the PSU unplug thing but didn't work.

What worked for me:

- update BIOS to 2.50 (optional)

- reinstall Windows 10 and all drivers (optional)

- reset CMOS by removing the Battery for 10 Minutes (I don't have a cap for the CMOS Jumper)

After this everything seemed fine until this morning when I started my computer and my adapter was gone again! So basically it lasted yesterday for a few hours and today same problem.

That's what I did today:

- unplug PSU cable and switch the button from 1 to 0 waited a little bit and turned it on.
- also I switched some USB cables around

Now it's working again. I wonder for how long. I really hope ASrock can fix this issue soon with some driver updates. Also I suggest that we all submit tickets to ASrock to speed up this process. I already submitted a ticket.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sixthsense Quote  Post ReplyReply Direct Link To This Post Posted: 03 Mar 2020 at 5:12am
Hi,

My bad, I am running actually at BIOS version 1.70

Kind Regards
Sixthsense
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