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A couple of problems with Asrock X570 Taichi

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shmerl View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote shmerl Quote  Post ReplyReply Direct Link To This Post Posted: 24 Oct 2019 at 5:52am
Since the board is different, I wouldn't assume it would have the same UEFI bugs as X570 Taichi. This is likely very board specific.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ray62 Quote  Post ReplyReply Direct Link To This Post Posted: 24 Oct 2019 at 6:06am
Nobody assumed that, it just was an info, that other boards obviously are also not perfect.

But a new bios for your board is on the way, and a beta for the X570 Taichi is available yet.
https://shop.jzelectronic.de/news.php?sw=AM4&kat=Bios
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Post Options Post Options   Thanks (0) Thanks(0)   Quote shmerl Quote  Post ReplyReply Direct Link To This Post Posted: 24 Oct 2019 at 8:22am
Sounds good, but they already missed that bug in the few recent updates, while it's quite easy to notice. I doubt they fixed it yet.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote shmerl Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2019 at 6:42am
That page doesn't show any BIOSes for me by the way. Why did Asrock stop posting betas on their own support pages?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ray62 Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2019 at 4:32pm
Originally posted by shmerl shmerl wrote:

That page doesn't show any BIOSes for me by the way. Why did Asrock stop posting betas on their own support pages?


https://shop.jzelectronic.de/news.php?sw=AM4&kat=Bios

Click "Neue BIOSe f羹r ASRock Serie AM4"

You will reach the page with the history...

22-25.10.19
X570 Phantom Gaming X - BIOS 2.30
X570 Taichi - BIOS 2.30
X570 Extreme4 - BIOS 2.01
X570M-Pro4 - BIOS 2.02
X470 Taichi Ultimate - BetaBIOS 3.71
X470 Taichi - BetaBIOS 3.71
X370 Taichi - BetaBIOS 5.91
X470 Gaming K4 - BetaBIOS 3.61
B450 Gaming K4 - BetaBIOS 3.81
B450 Pro4 - BetaBIOS 3.81
X470 Gaming-ITX/ac - BetaBIOS 3.53
B450 Gaming-ITX/ac - BetaBIOS 3.54
...
and then scroll down to the list box named "BIOS downloads Auswahl"
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MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2019 at 4:50pm
Originally posted by shmerl shmerl wrote:

That page doesn't show any BIOSes for me by the way. Why did Asrock stop posting betas on their own support pages?


Releasing Betas is not common practice, this typically only happens when an
immediate stop gap solution is required for a more wide spread issue.

JZ works closely with ASRock and helps to test pre-release BIOS versions. He does
not however work for ASRock. Once he has tested a BIOS and found it to be safe he
is kind enough to share them on his website for anyone who wants/needs to test
them.

I can usually also get access to these early betas but without owning a shop
(like JZ) I don't have the inventory to test them all and make sure they are
safe. Generally I prefer to leave providing beta BIOS versions to Tech Support
(via support ticket) or through JZ who is extremely knowledgeable on BIOS
testing, programming and fault finding.

Early BIOS testing, outside of the manufacturer's in house testing, is
typically only done by SIs (system integrators). It is not standard practice to
release these to the general public, the risk of causing bad flashes or major
faults is just too high. What JZ uploads to his site has typically been tested
by him and found to be at least stable enough to allow you to POST and flash
back to a release version if you have problems.

Downloading and updating to Beta versions not provided on the ASRock website is
done at your own risk. JZ puts a lot of effort into making this safer but even
then, there is always the potential for issues on certain hardware combinations
that he has not or can not test. Fortunately, ASRock is very good with helping
users when a bad flash occurs (bricked BIOS/board). I have seen them help even
when a product is out of warranty on many occasions.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote shmerl Quote  Post ReplyReply Direct Link To This Post Posted: 14 Nov 2019 at 8:57am
Just tried BIOS 2.50 for X570 Taichi, and Dr. Debug / on board power+reset LEDs staying on on resume bug is still there!

Come on Asrock, I even already reported it to their support, but looks like they dismissed the bug report because "not Windows" and didn't actually fix the issue. How professional is that?

Should I open a new support request?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote shmerl Quote  Post ReplyReply Direct Link To This Post Posted: 19 Nov 2019 at 9:34am
Another confirmation, that it happens to Windows users too:
https://www.reddit.com/r/Amd/comments/dxhlev/3900x_and_asrock_x570_taichi_bios_250_benchmarks/f7vglzx/?context=3

I forwarded this to Asrock. Not sure what kind of other proof they need to actually take a look at this obvious bug.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote shmerl Quote  Post ReplyReply Direct Link To This Post Posted: 11 Dec 2019 at 12:06pm
Just installed 2.70. The LED bug is still there! After waking up from suspend, Dr. Debug LEDs are continuing to glow (00 for me).

Does it mean it's a defect? I contacted Asrock, and they offered to RMA the motherboard, but didn't confirm it's an UEFI bug. However other X570 Taichi users are saying they have the same issue. I suppose RMA is of no use in this case?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote shmerl Quote  Post ReplyReply Direct Link To This Post Posted: Yesterday at 9:33am
Can anyone with X570 Taichi please confirm, if you are still getting this bug with 2.70?
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