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X470 taichi Bluetooth no function

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faN864qQ View Drop Down
Newbie
Newbie


Joined: 11 Nov 2017
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    Posted: 17 Sep 2019 at 11:15am
As title, Bluetooth stopped working anymore in WIN10.
I want to know why I get this symptom. I didn? do anything just normal use.
Please help me!!

Thanks.
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ASRock_TSD View Drop Down
ASRock_Official
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Joined: 20 Mar 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 17 Sep 2019 at 11:33am
Dear faN864qQ,

Greetings, this is ASRock TSD.


We have some suggestions for you to verify Bluetooth function:

1. Please unplug the AC power and refer to user manual page.30 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/X470%20Taichi.pdf

2. Please uninstall the Bluetooth driver under OS>Control Panel>Programs and restart the system.
After rebooting, please reinstall the Bluetooth driver v20.30.0.3 from below link.
http://asrock.pc.cdn.bitgravity.com/Drivers/Intel/Bluetooth/Bluetooth(v20.30.0.3).zip

3. Install another SSD/HDD with clean OS installed to verify the OS environment.
If possible, please reinstall Windows 10 OS and check if the Bluetooth works with Windows 10 inbox driver.


Thanks!

All the best,
ASRock TSD
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