ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - Gigabit Ethernet LAN Missing
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Gigabit Ethernet LAN Missing

 Post Reply Post Reply
Author
Message
Strifing_Crow View Drop Down
Newbie
Newbie


Joined: 11 Nov 2017
Status: Offline
Points: 12
Post Options Post Options   Thanks (0) Thanks(0)   Quote Strifing_Crow Quote  Post ReplyReply Direct Link To This Post Topic: Gigabit Ethernet LAN Missing
    Posted: 08 Nov 2019 at 12:03pm
B450 Pro4 network connections show nothing in win10 even when Ethernet cable is plugged.
Clear CMOS is no work. Only LAN get problem, other functions are all working well.
Any idea?
Back to Top
ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
Status: Offline
Points: 2196
Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 08 Nov 2019 at 6:38pm
Dear Strifing_Crow,

Greetings, this is ASRock TSD.


According to your question, we have some suggestions for you:

1. Please unplug the power cord and leave the MB discharge for about 5 minutes. Power on the MB to check if the LAN is detected.

2. Reinstall a clean Windows 10 OS and enter to Device Manager to check if Network adapter could be detected with inbox driver.

3. Under Control Panel > Program, please uninstall the Realtek LAN driver and then reinstall the following version.
http://asrock.pc.cdn.bitgravity.com/Drivers/All/LAN/Realtek_LAN(v10023).zip


Thanks!

All the best,
ASRock TSD
Back to Top
Strifing_Crow View Drop Down
Newbie
Newbie


Joined: 11 Nov 2017
Status: Offline
Points: 12
Post Options Post Options   Thanks (0) Thanks(0)   Quote Strifing_Crow Quote  Post ReplyReply Direct Link To This Post Posted: 12 Nov 2019 at 2:09pm
Dear, the reason is my faulty board, replace another one from dealer and the problem is gone. thank for the effort!
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 11.06
Copyright ©2001-2018 Web Wiz Ltd.

This page was generated in 0.031 seconds.