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Refusal in warranty service in local dealership

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Taras34 View Drop Down
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Joined: 21 Nov 2015
Location: Ukraine
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    Posted: 21 Nov 2015 at 5:37pm
Hi there,
3 years ago I bought motherboard ASROCK Z77 Extreme 4 in the local dealership ('Brain' store, Ukraine). 
They gave a 3 years warranty. It was working good for more than two years but once it started to randomly reboot the system, and then once it turned off and never turned on. I brought it to the service center to get a warranty service or get another one. But manager said that motherboard was produced in 2011 and warranty lasts in 3 years from the production moment but not from purchase moment so it's last and they won't give me another one or improve old one. The only thing that they can offer me is refund. But the local currency fell down and it is a great waste of money and I can't afford buing another one thus it costs three times old price.
What can I do with this problem? 
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Joined: 04 Oct 2015
Location: Croatia
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock Expert Quote  Post ReplyReply Direct Link To This Post Posted: 21 Nov 2015 at 6:42pm
Direct RMA to ASRock NL:
http://www.asrock.com/general/about.asp?cat=Contact

ASRock EUROPE B.V.
Bijsterhuizen 11-11
6546 AR Nijmegen
The Netherlands
Phone: +31-24-345-44-33
Fax: +31-24-345-44-38


Best RMA experience so far in my life. Thumbs Up
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