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5700XT Taichi RGB not detected

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osky087 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote osky087 Quote  Post ReplyReply Direct Link To This Post Topic: 5700XT Taichi RGB not detected
    Posted: 25 Mar 2020 at 5:40am
I received my taichi today. plugged it in ran the polychrome sync the program updated something and leds where working. after restart the rgb software will not detect the leds anymore and i get an error as a result:

   Theres is no Asr graphics card and Asr Usb led header.

How can i fix this issue? tried uninstalling asus aura sync and i cue from the system and cleaned the regristry still no luck everything else is working fine.   v 1.0.13
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 27 Mar 2020 at 12:18pm
Dear osky087,

Thank you for choosing ASRock.

Regarding your case, please follow the steps to try.
1. Install the latest AMD VGA driver from AMD official website.
2. Update the latest VBIOS.
VBIOS download link: http://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20XT%20Taichi%20X%208G%20OC+/index.asp#BIOS
Update method: http://www.asrock.com/support/BIOSVGA.asp?cat=Taichi
3. Update the LED firmware.
Download link: https://download.asrock.com/TSD/ASRock/Tools/VGA_FW_20200225.zip
Update method:
A. Download the LED firmware and unzip it.
B. Run CMD as administrator.
C. Get into the LED firmware folder.
D. Run ?pdate_VGA_TAICHI_191101??

Thank you!
Yours truly,
ASRock TSD
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NickDawg41 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote NickDawg41 Quote  Post ReplyReply Direct Link To This Post Posted: 05 Apr 2020 at 3:39am
Piggy-backing off of this thread...

I attempted to perform the FW update - and no dice...

It's failing. any suggestions?


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PatoLeon View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PatoLeon Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jun 2020 at 2:49am
The link to download the firmware is down. Is there another way? I do have the same problem myself. While instaling RGB Polychrome, the computed BSOD and the GPU does not have any Led anymore and its not detected by the software.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 2020 at 5:25pm
Dear PatoLeon,

I have re-uploaded the RGB LED firmware to the following link.
https://download.asrock.com/TSD/Desktop/Graphics/VGA_FW_20200225.zip

Thank you!
Yours truly,
ASRock TSD
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