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M2 Wifi AX201 card not detected in B550m Pro4

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gghost View Drop Down
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    Posted: 25 Sep 2020 at 8:07pm
I just bought WIFI 6 M2 Key E AX201.
However, it does not detected in Windows 10.

Is it compatibility problem or hardware defect?

If it's not compatible, what M2 Wi-fi card which is compatible with B550M pro4 board?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Newtrino Quote  Post ReplyReply Direct Link To This Post Posted: 04 Oct 2020 at 9:31pm
I am also having this problem and would like to know if this is a compatibility issue with the hardware, or if there is something else I need to do. This is a brand new computer, with a clean install of Windows 10. Below are the relevant hardware parts:

* [URL=https://www.newegg.com/p/0XM-00HX-00059?Item=9SIA4REB246152]Intel Dual Band 2400Mbps Wireless Intel Wi-Fi 6 AX201 Bluetooth 5.0 NGFF Key E CNVi Wifi Card AX201NGW (CNVIO)2.4Ghz/5Ghz 802.11ac/ax[/URL]
* [URL=https://www.newegg.com/asrock-b550m-pro4/p/N82E16813157939?Item=N82E16813157939]ASRock B550M PRO4 AM4 AMD B550 SATA 6Gb/s Micro ATX AMD Motherboard[/URL]

I have tried downloading and installing all the available drivers for the motherboard, as well as the specific drivers from [URL=https://www.intel.com/content/www/us/en/products/wireless/wi-fi-6-series/wi-fi-6-ax201.html]Intel[/URL]. I am going to attempt reseating the card today, but it would be nice to have some confirmation that the hardware is compatible or not, or if there is some extra step I need to take.
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Post Options Post Options   Thanks (1) Thanks(1)   Quote cusideabelincoln Quote  Post ReplyReply Direct Link To This Post Posted: 17 Oct 2020 at 8:58am
You'll have to return your card for a different one. The AX201 is not compatible because it is CNVi, and Intel states the board has to be specifically designed (which the b550m Pro4 is not) for any of its CNVi cards listed here:

https://www.intel.com/content/www/us/en/support/articles/000026155/network-and-i-o/wireless.html


Look for the AX200 to get the latest Intel WiFi card that is compatible with your board. Otherwise any m.2 key E card that isn't listed in the link above should work.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gghost Quote  Post ReplyReply Direct Link To This Post Posted: 23 Oct 2020 at 8:14am
Thanks for your explanation.
I think I will sell it, because i bought it online and didnot have an option for returning.
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