ASRock.com Homepage
Forum Home Forum Home > Media&User's Review > AMD Motherboards
  New Posts New Posts RSS Feed - B550 Taichi USB Driver
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

B550 Taichi USB Driver

 Post Reply Post Reply
Author
Message
gothamcity6 View Drop Down
Newbie
Newbie
Avatar

Joined: 23 Dec 2020
Status: Offline
Points: 3
Post Options Post Options   Thanks (0) Thanks(0)   Quote gothamcity6 Quote  Post ReplyReply Direct Link To This Post Topic: B550 Taichi USB Driver
    Posted: 23 Dec 2020 at 5:04am
Hello,

I built a new PC recently with a B550 Taichi MB, and I am having issues with the USB ports. I am running Windows 10.

The main problem is with the onboard USB headers. I have tried connecting the USB connectors on my computer case, as well as a separate USB port plate that I have, to the onboard USB 2.0 headers. Whichever port or header I use, I can connect devices and they show up in windows as usual, but every 20-40 seconds, it appears like the USB port disconnects for a second and reconnects. For example, when I connect a keyboard, every other sentence the board will stop input or will freeze on a key input and repeat it until the port has reset. I haven't tried file transfer, but I believe it would never really work because it would get interrupted.
This issue effectively makes the USB headers useless, and makes it impossible for me to have functioning USB ports on my computer case.

The other hint I have that there is an issue is my USB mouse (Logitech M510) appears to be moving in a grid pattern, jumping between grid points that are spaced every 6 pixels or so. I have the appropriate utility software (SetPoint) from Logitech. Some blogs I have seen suggest that one reason this may be happening is an out of date MB USB driver.

There is no mention of the USB driver on the AsRock support page for the Taichi B550. I don't know if it is just not required, or if it is included in one of the other drivers, or if it is just missing.

I have tried
> Disabling the ability for windows to turn off USB devices
> Scanning for updates for windows drivers

I haven't tried deleting drivers and restarting, but can if anyone thinks that will help

Thanks!
Back to Top
StefaanC View Drop Down
Newbie
Newbie
Avatar

Joined: 13 Feb 2021
Location: Belgium
Status: Offline
Points: 33
Post Options Post Options   Thanks (0) Thanks(0)   Quote StefaanC Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2021 at 4:32am
Windows 10 by default uses power saving for usb ports.
    Open Control Panel.
    Click on Hardware and Sound.
    Click on Power Options.
    Under "Preferred plan," click the Change plan settings link for the    plan you're currently using. ...
    Click the Change advanced power settings link.
    Expand USB settings.
    Expand USB selective suspend setting and turn this off.
Back to Top
StefaanC View Drop Down
Newbie
Newbie
Avatar

Joined: 13 Feb 2021
Location: Belgium
Status: Offline
Points: 33
Post Options Post Options   Thanks (0) Thanks(0)   Quote StefaanC Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2021 at 4:39am
ah ok , or in the control panel system, hardware the usb section choose look for updates or download the latest driver from AMD B550 drivers.
It's a package for all main board drivers.
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 11.06
Copyright ©2001-2018 Web Wiz Ltd.

This page was generated in 0.063 seconds.