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ASRock H110M-HDV SATA Connection Blank Screen

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bffonseca View Drop Down
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    Posted: 21 Aug 2016 at 6:54pm

Hi everyone,

I'm assembling a new computer with the following specs:

- ASRock H110M-HDV

- i3-6100

- 2 x 4 GB DDR4-2133

- Corsair CX500

- Samsung EVO 850

I'm still at the start, so, no OS installed, just trying to detect the Drives and all components.

The BIOS is showing fine after booting, as long as I don't connect any SATA driver to the Motherboard. As soon as I do so, I get a blank screen and no BIOS displayed at all. The fans are spinning, and the PSU is working, so I know it has power. If I disconnect the SATA driver from the Motherboard, I get the BIOS again. 

I've tried with my SSD, and also with a DVDRW, and an HDD, all in separate, all together, on different ports, with different SATA cables. 

Any ideias?

ConfusedThanks a lot!

Bruno

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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 21 Aug 2016 at 8:02pm
1. Did you remember to connect the 4-pin ATX12V1 power connector in the upper left of the motherboard?

2. What BIOS revision is the motherboard currently flashed to?

3. If not already attempted, try using a different line from the PSU to power the drive(s).
Nothing here. Move on!

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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 21 Aug 2016 at 8:07pm
Originally posted by bffonseca bffonseca wrote:

Hi everyone,

I'm assembling a new computer with the following specs:

- ASRock H110M-HDV

- i3-6100

- 2 x 4 GB DDR4-2133

- Corsair CX500

- Samsung EVO 850

I'm still at the start, so, no OS installed, just trying to detect the Drives and all components.

The BIOS is showing fine after booting, as long as I don't connect any SATA driver to the Motherboard. As soon as I do so, I get a blank screen and no BIOS displayed at all. The fans are spinning, and the PSU is working, so I know it has power. If I disconnect the SATA driver from the Motherboard, I get the BIOS again. 

I've tried with my SSD, and also with a DVDRW, and an HDD, all in separate, all together, on different ports, with different SATA cables. 

Any ideias?

ConfusedThanks a lot!

Bruno



That is strange.

Are you using any type of SATA power adapter cables? I use four pin molex to SATA power adapter cables for SSDs, and had a problem similar to yours when I also used the standard SATA power cables for some of the other drives I was using, at the same time. I had to use either only the molex to SATA power adapter cables, or only the standard SATA power cables. I never discovered why that happened, possibly a ground/earth problem.

You said you tried each drive by itself, one at a time, as well as two or three together, right?

It seems you are using the Intel integrated graphics, right? Not that it should make a difference.

When you get the blank screen when any of the drives are connected, did you try pressing the Reset button on the PC case? Not that you should need to do that.

Did you try clearing the UEFI/CMOS after connecting the drives? Again, not that you should need to do that.

Is your CX500 new, or have you used it in another PC?

One thing you can try is, connect one drive to the board, but only connect the SATA data cable, do not connect the SATA power cable. Then try to start the PC.

If that works, you can get into the UEFI fine, then connect the SATA power cable. Of course we know that will probably fail, right?

Are you using the default SATA mode, AHCI?

If you have another power supply, you could try using it instead of the other one.

It might be a bad board too, I hope not.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bffonseca Quote  Post ReplyReply Direct Link To This Post Posted: 21 Aug 2016 at 11:50pm
Thanks for your replies. 

I figured it out, but I'm not sure if it was coincidence or what...

I've reset the CMOS, like I did several times before. But this time I didn't restart the computer without the SATA cables connected. I connected everything, did the reset, and restarted... and voil獺! The BIOS starter up showing my 2 drives (SDD and DVD). 

The same thing happened with the video card (GTX 750ti). After the SATA "saga", I was facing the same problem after adding the video card to the motherboard. But I did the same... Attached everything, reset CMOS, and the video card started working.

I don't know if this makes sense, but it looks like the Motherboard has to be reset whenever I connect new hardware... weird, but it works. 

I've now installed win10 and everything's fine.

Thanks of your ideas and suggestion,
Regards
Bruno
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 22 Aug 2016 at 10:04am
Odd.

If and when you can lift it all from the case for an out-of-the-case "build' I'd be very curious if this is repeatable while removed from the case.

Also, in just now typing this out, please double check that you wired the System Panel header correctly with the wiring from the case.
Nothing here. Move on!

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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 22 Aug 2016 at 10:51am
Originally posted by bffonseca bffonseca wrote:

Thanks for your replies. 

I figured it out, but I'm not sure if it was coincidence or what...

I've reset the CMOS, like I did several times before. But this time I didn't restart the computer without the SATA cables connected. I connected everything, did the reset, and restarted... and voil獺! The BIOS starter up showing my 2 drives (SDD and DVD). 

The same thing happened with the video card (GTX 750ti). After the SATA "saga", I was facing the same problem after adding the video card to the motherboard. But I did the same... Attached everything, reset CMOS, and the video card started working.

I don't know if this makes sense, but it looks like the Motherboard has to be reset whenever I connect new hardware... weird, but it works. 

I've now installed win10 and everything's fine.

Thanks of your ideas and suggestion,
Regards
Bruno


Glad you figured it out. Personally, I think it is a good idea to clear the UEFI/BIOS after any change in hardware in a PC.

I must say (controversially) we should remember that the problems occurred on a brand new build, before an OS was installed. That's two things, a new, unused system that has never booted an OS.

I know, how do drivers and software influence anything before an OS is running? Think back to your PC builds with a new, unused mother board, CPU, etc, before you install an OS for the first time. Isn't that the situation when things like keyboards and mice barely work? You might even need to use an old PS2 keyboard and simple wired mouse when using the UEFI/BIOS for the first time. I've had to do that with even the newest mother boards I have.

Then think about the same PC, when you installed your OS over again, on a new drive, or a new version of Windows, on an empty drive. Did you need to use the PS2 keyboard again, and the wired mouse? Sometimes yes, but other times not, at least in my experience.

IMO, it seems that a "virgin" system is always the least cooperative, and that changes after it has been fully established at least once. I have a few ideas why that is true, but don't know enough about it to be certain.

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