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Can't boot - "Waiting for BMC Initializing..."

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popstr View Drop Down
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    Posted: 17 Sep 2016 at 4:04pm
Hi,

I just assembled my new NAS based on the Asrock C2550D4I motherboard. However, I'm not able to boot. The process gets stuck at "Waiting for BMC Initializing...", see this screenshot:

What could I be doing wrong?
I have one memory module:
I have tried to put the memory module in each of the blue sockets, but no difference.

I did also try the suggested solution here:
(remove battery, memory, power cables, wait, plug it all in again)

Please let me know if there is any other information I could give you to help me get going.

Thanks.



Edited by popstr - 17 Sep 2016 at 4:06pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jousmar Quote  Post ReplyReply Direct Link To This Post Posted: 17 Sep 2016 at 9:49pm
I have the same problem with my EPC612D4U-2T8R board with dual 2630 v4. The ram comes from the qvl so should be good.

No qlue whats wrong. No beeps op anything and the bmc led keeps blinking green.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 18 Sep 2016 at 2:09am
Originally posted by popstr popstr wrote:

Hi,

I just assembled my new NAS based on the Asrock C2550D4I motherboard. However, I'm not able to boot. The process gets stuck at "Waiting for BMC Initializing...", see this screenshot:

What could I be doing wrong?
I have one memory module:
I have tried to put the memory module in each of the blue sockets, but no difference.

I did also try the suggested solution here:
(remove battery, memory, power cables, wait, plug it all in again)

Please let me know if there is any other information I could give you to help me get going.

Thanks.



Have you configured the BMC in the BIOS? Or logged into the IPMI interface?

Those are basic features of a server board like yours. It seems as if you aren't familiar with these things.

You said you can't boot the PC, have you installed an OS yet?

Try this, in the BIOS, find the Server Mgmt screen. In that screen, find the Wait For BMC option, which is probably set to Enabled. Change it to Disabled.

Since the BMC and IPMI seem to not be configured (no information about that in your post), the BMC initialization is failing or stuck.

Disable Wait For BMC, save and exit the BIOS, and let us know what happens.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote popstr Quote  Post ReplyReply Direct Link To This Post Posted: 18 Sep 2016 at 4:45pm
Thank you for your answer.

The "Waiting for BMC Initializing" message is the very first message that appears on screen, which means I am not able to get into the BIOS. Sometimes the boot stops at a message saying "System Initializing...", also the very first text appearing.

I have not installed an OS yet (that would require a booting computer), but I have put freenas on a usb key that is connected to the computer.

I am not sure what you mean by "the BMC and IPMI seem to not be configured". What configuration are you referring to? I can't reach the BIOS, but I did access the IPMI. I have not been able to find the option "Wait for BMC" or any other configuration option related to BMC.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2016 at 10:49am
Originally posted by popstr popstr wrote:

Thank you for your answer.

The "Waiting for BMC Initializing" message is the very first message that appears on screen, which means I am not able to get into the BIOS. Sometimes the boot stops at a message saying "System Initializing...", also the very first text appearing.

I have not installed an OS yet (that would require a booting computer), but I have put freenas on a usb key that is connected to the computer.

I am not sure what you mean by "the BMC and IPMI seem to not be configured". What configuration are you referring to? I can't reach the BIOS, but I did access the IPMI. I have not been able to find the option "Wait for BMC" or any other configuration option related to BMC.


I've never used one of these boards, so I'm trying to understand them myself.

Your 16GB Crucial memory is not in the Memory QVL list, although I am not sure that is the problem.

The BMC and IPMI are standard features on ASRock server boards, their configuration options are all in the BIOS, your board's manual describes BMC configuration, and there is a separate IPMI configuration document in the Manual link too.

I did not realize you seem to be stuck in the BMC initialization screen. I see a code of 04 on the right, which is probably a POST code, meaning that POST test failed. The BMC initialization never ending is just a side affect of POST failing. You cannot get into the BIOS if POST fails.

The 04 POST code is a memory problem, which could be incompatible memory. One memory DIMM should be used in the A1 slot.

If you press the F2 or Del keys to enter the BIOS when the PC starts, as we do with any PC, that does nothing for you? The BMC initialization should not stop you from using the BIOS, but a failed POST will.

The BMC starts at the the same time as the BIOS starts, according to the manual. I can't find anything in the manual about BMC Initialization interrupting POST or the ability to use the BIOS.

The blinking green LED is the BMC Heartbeat LED, which seems to be normal.

Jousmar, do you see a code on the right side of the same screen? If so, what is it?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jousmar Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2016 at 12:15pm
No codes for me at all, when the countdown is done it Just stays at "initializing..."
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Post Options Post Options   Thanks (0) Thanks(0)   Quote popstr Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2016 at 12:54pm
I have tried getting into the BIOS by pressing F2, Delete and all the other F keys, but nothing happens.

It's very helpful to know that "04" means there is a memory issue. I did suspect the problem had to do with the memory being incompatible, so I actually ordered 2 new modules yesterday that is on the QVL list and they should be arriving shortly. I hope that will solve my boot problem. I will report back as soon as I know.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jousmar Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2016 at 11:21pm
So I Just got an email from the asrock techsupport. They told me its likely that the current bios on the board does not support E5-2630 v4 cpus. They will send me a new chip with updated bios so I can check this. Fingers crossed this will work :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2016 at 8:25am
Originally posted by Jousmar Jousmar wrote:

So I Just got an email from the asrock techsupport. They told me its likely that the current bios on the board does not support E5-2630 v4 cpus. They will send me a new chip with updated bios so I can check this. Fingers crossed this will work :)


The E5-2630 v4 CPU is not included in your board's CPU Support List, but I don't know why it should not be. There are other E5-2600 v4 processors that are not in the CPU support list too.

BIOS version 2.10 is needed for the other E5-2600 v4 processors, which is the latest version, released in 3/2016.

The BIOS download information seems to say 2.10 will support your processor, but there is no method of updating the BIOS without an operating CPU in the board.

http://www.asrockrack.com/general/productdetail.asp?Model=EPC612D4U-2T8R#Download

Your board might not have the 2.10 BIOS in it now. The BIOS chip usually has a sticker with the BIOS version number on it.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2016 at 8:29am
Originally posted by popstr popstr wrote:

I have tried getting into the BIOS by pressing F2, Delete and all the other F keys, but nothing happens.

It's very helpful to know that "04" means there is a memory issue. I did suspect the problem had to do with the memory being incompatible, so I actually ordered 2 new modules yesterday that is on the QVL list and they should be arriving shortly. I hope that will solve my boot problem. I will report back as soon as I know.


Please do. We only see one model of 16GB DIMMs in the QVL, and 16GB DDR3 DIMMs are new.
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