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New, unopened X370 Killer SLI/ac rebate failed

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S_Hawking View Drop Down
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    Posted: 10 Sep 2017 at 6:04am
I'm trying to register for a X370 Killer SLI/ac rebate at https://event.asrock.com/usRetailer/sep-amd-ne.17 but when I put in my information I receive an error:

"Sorry, your serial number has been registerd."

My serial number is from a brand new, unopened X370 Killer SLI/ac that I ordered from Newegg on Sept. 4. Does this error mean I need to return it?

Thanks.
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wardog View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2017 at 8:52am
Double check that you are entering zero's and not oh's

If not PM me please.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote S_Hawking Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2017 at 10:29am
Yeah, I made sure. The serial number only has zeroes. I've contacted Newegg support also. I'll see what they say. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2017 at 1:18pm
Originally posted by S_Hawking S_Hawking wrote:

Yeah, I made sure. The serial number only has zeroes. I've contacted Newegg support also. I'll see what they say. 


Was the Rebate req'd UPC/SN sticker still part of/attached to the MB box?

Please let me know what NewEgg says. I'll help you if needed after hearing what they say.




.. wardog
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2017 at 7:52pm
the paranoid side of me wonders

either of two other options
has the board been returned to newegg by another buyer before they sent it to you
or
has persons unknown read the code at new egg and tried to claim a rebate for a board they never bought
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2017 at 9:30pm
Originally posted by datonyb datonyb wrote:

the paranoid side of me wonders


My unqualified paranoid side wonders:

1. Does the SN on the box match the SN on the motherboard


Regarding 1 above, did someone pull a fast one and switch a dead motherboard in the box




Meh, let's wait and hear what NewEgg replies to the OP. I'm sure datonyb that you and I now have the OP paranoid TongueGeek
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2017 at 11:16pm
mate weve seen enough stunts and tricks pulled over the years..................

i was even more paranoid first few weeks of ryzen, every fecker was returning boards left right and centre
(i went over my taichi with a fine tooth comb to see if it had been pre used)
[url=https://valid.x86.fr/jpg250][/url]

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Post Options Post Options   Thanks (0) Thanks(0)   Quote S_Hawking Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2017 at 9:09am
Originally posted by wardog wardog wrote:

1. Does the SN on the box match the SN on the motherboard

I got the SN off the box only. When the rebate failed to register, I decided against opening it even though the box appears to be brand new (it still has the plastic shrinkwrap on it and doesn't look tampered with). Of course, there are probably ways of "faking" a brand-new box look. Hmmm...I guess I'm as paranoid as the rest of you! 

Anyways, I gave Newegg support the SN, and they say they'll investigate and get back to me in "3 to 5 business days." So I should hear back by the 15th at the latest. Meanwhile I'm stuck with an incomplete PC build on my hands... grrr....Angry

Thanks for letting me vent here. I'll be sure to update this thread and let y'all know if I need any help.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2017 at 10:11am
I'm worried that it has shrink-wrap on it.

They don't come shrink-wrapped.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2017 at 6:53pm
just to help the paranoid theme Smile

some stores shrink wrap items themselves for the shop floor......................
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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