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LAN not work

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Chipette View Drop Down
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    Posted: 15 Dec 2017 at 5:43pm
My internet does not work just ! Under Win10
Wi-fi in another device work but not pc lan.
I install new drivers ver10012 and bios on 320 but no help.
Ooh, my board is AB350 Gaming K4.



Edited by Chipette - 15 Dec 2017 at 5:44pm
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 15 Dec 2017 at 7:04pm
Dear Chipette,

Greetings, this is ASRock TSD.


Regarding your question, we provide some suggestions for verifying:
 
1. Please enter to the BIOS setup and then press [F9] to load BIOS default setting.
 
2. Under OS environment, please enter Device Manager to check if the Network Adapter is detected and presented.
    If so, please right click the Network connection icon at the right down corner to "Troubleshoot problems".

3. Please change other Ethernet cables to verify.

4. Please make sure the router which is connected is still functional.

5. Uninstall the LAN driver by right click the Network Adapter under Device Manager then reinstalls the LAN driver to verify.
 
6. Please try to install the LAN driver by our support CD to verify.
 
7. If possible, please reinstall OS and verify again.


Thanks!

All the best,
ASRock TSD

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applevingar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote applevingar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2020 at 8:55pm
This does not work you can not see the Networker adapter in Device manager because it's a driver problem, update the driver will fix this.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote applevingar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2020 at 8:56pm
Had the same problem, Fix it, here is how and why,

Why
It's a windows 10 driver problem.
How to Fix
1. download drive for the motherboard
2. update new drivers
3. now works,

The option you could use download driver on a different computer and put on a USB then port or use an internet wireless adapter.

All thank best.
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