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Win10 is crashing

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Kad5118 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Kad5118 Quote  Post ReplyReply Direct Link To This Post Topic: Win10 is crashing
    Posted: 24 Mar 2018 at 11:18pm
Hello

I recently assembled my Gaming Rig. I am having a hard time getting Windows 10 to work without crashing.

Here are the steps that I did to troubleshoot my issue

Move the RAM around

Check one of the RAM Dimms out

Flash the BIOS to the latest one from this site

through control panel to check off certain power options

Formatted one of my other storage drives to exfat32

Try to install Ubuntu still fail

Check out the CMOS battery for one minute

Clear the CMOS

Install all drivers updated

Disabled i o u m m

At this point I tried a lot of things but it seems to still be a issue

Is there anyone that's ok and point out some different things that could fix my issue. I have been working on troubleshooting this issue for about a week.
1900x,tachix399,16gb viper3777ddr4 ram,2x rx 480gpu,1500watt silerston psu,ThermalTake Core X9 Black,ADATA XPG SX6000,ADATA XPG SX8000
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TANWare View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TANWare Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 12:58am
Are there any details of the crash. Meaning is it a blue screen, freeze up, or error messages etc..
x399 Taichi, 1950x, 32GB 3466 DDR4
2x500GB 960EVO,Asus 1080TI
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Moba View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Moba Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 3:19am
Have you tried booting into Linux from USB or running Memtest?

Do you have a power supply tester?

Did Windows install without errors - clean install, right? How about Ubuntu errors?

Since you already tried a lot of things, I would probably swap parts out at this point and test everything one by one in another system, even the CPU if you have access to another X399 board.

Hang in there, you have a great rig and you'll get it running Wink
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Kad5118 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Kad5118 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 3:28am
yes its crashes ,restarts randomly ,freezes up and I get the blue screen of death.
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Kad5118 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Kad5118 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 3:38am
Have you tried booting into Linux from USB or running Memtest? 

yes expect for the memtest,but for some reason linux would go through the install process or fully run live.


Did Windows install without errors - clean install, right? How about Ubuntu errors? 

windows did install without any errors.

Asfar as ubuntu i get the (initramfs) unable to find counting live file system.I experience this with (ubuntu,12.1,16.4,5.35) ,manjaro,lakka linux


Since you already tried a lot of things, I would probably swap parts out at this point and test everything one by one in another system, even the CPU if you have access to another X399 board. 

unfortunatly this is the only working mb and processor that i have.


Hang in there, you have a great rig and you'll get it running Wink

thanks i just trying to figure out whats really the issue.
1900x,tachix399,16gb viper3777ddr4 ram,2x rx 480gpu,1500watt silerston psu,ThermalTake Core X9 Black,ADATA XPG SX6000,ADATA XPG SX8000
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Moba Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 3:49am
Did you use Rufus to make your boot drive with the proper settings for UEFI mode? Have you tried another flash drive and another USB port?

I find it odd that you managed to install Windows, but Ubuntu failed.

https://www.vanstechelman.eu/content/creating-an-uefi-bootable-linux-usb-stick

There's also a newer release: Ubuntu 17.10.1 (this branch was tested with Threadripper on a few sites)

Finally, you can test your PSU with a multimeter if you don't have access to a universal tester (even if you used the unit in a prior system).




Edited by Moba - 25 Mar 2018 at 4:06am
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Kad5118 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Kad5118 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 4:08am
id you use Rufus to make your boot drive with the proper settings for UEFI mode? Have you tried another flash drive and another USB port? 

I didnt Rufus but i used a different usb tool making that cam from the linux top 7 recomended gaming distros for a bootable usb.I belive the app is called pen usb tool.Yes i used different usb ports brought two new usb thumb drives still a no go for linux.

Not sure what the proper UEFi settings Its currently set to ahci and iommu is disable in the bios
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 4:11am
Welcome to the forums.

When installing an OS on an X399 system it is best to remove all drives from the system leaving only your OS drive installed. Having other drives connected during the install process causes problems with the installation. This apples to both Windows and Linux. 

Another step that would be beneficial is to completely remove all partitions from your OS drive before installing and let windows create and format the partitions it needs. If your other drives are new and have no data on them yet or you can back it up, remove their partitions too then repartition and format them once your OS is installed and updated.

Once your installation is complete and you have updated your drivers and windows you can then install your other drives. Doing all this will completely rule out the OS as the problem. Good luck and let us know how it goes.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 4:15am
One more crucial detail, this must be done with Factory Defaults in your UEFI. Never apply your manual settings before you have installed your OS and the system is stable at defaults. This never used to be as much of an issue but UEFI is getting more and more fiddly as technology gets more complex/advanced.

Good luck.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Moba Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 4:36am
After trying the steps suggested by Xaltar, if you wish to boot into Ubuntu, you should have 2 USB options in the UEFI Boot menu or the Boot override menu (keep in mind that I have a X370 board):

- USB: SMI USB DISK (for non UEFI flash boot --> this works on my system with Linux Mint)
- UEFI: SMI USB DISK (for UEFI boot --> this was required to load Windows 10 on my system)

The link I provided gives you the steps to make a UEFI USB bootable drive. I always use Rufus and gave up on other tools a long time ago...
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