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X399 Taichi will not boot any OS install

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Sirbolt View Drop Down
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    Posted: 17 May 2018 at 5:58pm
Hello,

I have a rather unfortunate problem with my newly bought X399 Taichi motherboard. Every time I try to boot the Windows 10 OS install, either from the DVD or a newly created USB, it hangs on the very first screen when displaying the Windows logo. (numlock dies, no Ctrl Alt Del possible) I have followed the instructions and disabled IOMMU. Run memtest on the sticks, which it seemed to pass. Tried with 4 sticks, 2 sticks and 1 stick. Reset the CMOS. Flashed the Bios/UEFI to 2.0. Still nothing. Tried unplugging the DVD drive and the SSD, USB front ports, everything.

It boots just fine, the UEFI works great, just can't install the OS. Tried installing Ubuntu, which hangs in a similar manner. I really feel like I've exhausted all options short of RMAing everything. Can anyone please help?
X399 Taichi, Threadripper 1920X, 64 Gigs (4 sticks) of Vengeance LPX DDR4, ASUS GeForce 1060 Dual OC, Corsair AX1200i PSU and KINGSTON 480GB SSDNow UV400 SATA3 6Gb/s.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote scythefwd Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2018 at 9:45am
Stock settings with iommu disabled correct?  how about cmt?
threadripper 1950x at 3.9ghz
32gb gskill tridentz 3200 @3333
samsung 850 evo
CM 1k watt psu
Enermax tr240 cooler
s340 case
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MNMadman Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2018 at 9:55am
Have you tried a different drive?
Heatripper Threadkiller
// 1950X @ 4.141GHz 16C/16T // Taichi // 32GB 3232 RAM //
// Titan Xp @ 2075MHz/12,000MHz // 2TB+512GB NVMe SSDs // Custom Liquid Cooling Loop //
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sirbolt Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2018 at 4:11pm
Tried every permutation by now it seems. Not familiar with CMT though? Tried different CSM options though, although I'm unsure what they actually do.

Not tried different drives, but tried booting into Linux/Ubuntu to "try it out" without having the drive connected. It should technically boot to the Ubuntu GUI from there, but it just freezes as it does with it plugged in.
X399 Taichi, Threadripper 1920X, 64 Gigs (4 sticks) of Vengeance LPX DDR4, ASUS GeForce 1060 Dual OC, Corsair AX1200i PSU and KINGSTON 480GB SSDNow UV400 SATA3 6Gb/s.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TooQik Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2018 at 4:22pm
The fact that you can't get Ubuntu to run straight from a USB stick seems to point to a RAM issue to me.


Maybe try this and see if you can get Ubuntu working using the suggestions from the link.


Edited by TooQik - 18 May 2018 at 4:30pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sirbolt Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2018 at 6:51pm
Thank you very much for the effort, unfortunately it didn't work. Talked to the shop I bought it from, going to return it later today. One of the screws from one of the M2-slots was rattling around in the Motherboard-box when I opened it, maybe that was the issue?

Thanks to everyone for your efforts!
X399 Taichi, Threadripper 1920X, 64 Gigs (4 sticks) of Vengeance LPX DDR4, ASUS GeForce 1060 Dual OC, Corsair AX1200i PSU and KINGSTON 480GB SSDNow UV400 SATA3 6Gb/s.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TooQik Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2018 at 10:40pm
No worries, sorry it didn't help.

Good luck with the replacement motherboard. Hopefully the new one works first time in installing an OS.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TANWare Quote  Post ReplyReply Direct Link To This Post Posted: 19 May 2018 at 6:20am
Usually when the logo hangs it is hardware initialization. Remove all drives except the DVD and usb header for that media. Since you have a 1060 SLI use only one video card installed at first.
 
Edit; be sure too also try both video cards as well. One could be bad where ASCII is posing but hardware refuses a full video initialization.


Edited by TANWare - 19 May 2018 at 6:44pm
x399 Taichi, 1950x, 32GB 3466 DDR4
2x500GB 960EVO,Asus 1080TI
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jbmerrill Quote  Post ReplyReply Direct Link To This Post Posted: 16 Jul 2018 at 6:09am
Hi,

I have this same exact issue. I also have the Asrock Ultra Quad m.2 adapter with 4 WDC ssds in RAID 0 as well as Samsung 850 Evos. I do have Windows installed, but don't know how I managed it as I can no longer boot off of install media because it hangs (freezes) on the Windows logo (DVD or USB Flash drive, or even disk drive media).

I think I initially installed in AHCI mode to a stand alone 960 Pro.
I am able to boot off of a Windows 7 DVD , but that seems to be all (not even Windows 8.1 works).


I managed to backup and restore my O.S. (Windows 10 and Win 8.1) to other partitions and use easybcd to manage them. I also have Windows 7 Ult installed on a stand alone SATA drive.

But this is driving me crazy as I cannot update my O.S. (insider preview), or do a clean install.

Any ideas would be greatly appreciated.

I have talked with Asrock, Microsoft, and AMD and am out of ideas.

Thanks,

Bryan
X399 Pro Gaming,1950x Threadripper,128GB G.Skill RGB 3200,EVGA 1200 P2,EVGA GTX 1080 Ti,Enermax Liqtech 360mm,Samsung 960 Pro/850 EVOs,Toshiba x300 HDDs,Ultra Quad/4 nvme,Thermaltake Chaser MK-1
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pbalandier Quote  Post ReplyReply Direct Link To This Post Posted: 01 Aug 2018 at 3:36pm
Hi,
Exactly the same problem. Loading Win10 on USB stick, there's Windows logo, then HD LED just flash, then black screen and reboot... and loop.
The stick is good, reformate and made with Microsoft tool.

MB : Asrock Taichi X399 (BIOS upgrade 2.00 => 2.30 => 3.10)
CPU : AMD 1950X Threadripper with Enermax Liqtech
RAM : GSKill 64 Go
SSD : Samsung 500 Go 
GPU : PNY P400

I try lot of things and settings in BIOS without success...
Try with a HD same thing, Try with 4, 3 and 2 RAM slots same thing.
Don't know.

Is there something new about this problem since 16 july ? Thanks
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