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WiFi doesn't work on x299 ITX

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Monte View Drop Down
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Joined: 12 Jul 2018
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    Posted: 12 Jul 2018 at 6:02am
Hello,

I am writing this while being extremely frustrated. I bought the x299 ITX board about a week ago and so far I have not been able to get the WiFi to work. I just cannot turn it on. It always says: "Wireless capability is turned off" when I use the troubleshooter. However, I did not turn anything off!

The network card is being recognized in the device manager and I have used a litany of different drivers. I also formatted my SSD and did a clean install of Windows 10.

I created a batch file to flush the DNS, reset the IP etc. Nothing works. 

What the fvck is happening? I have never encountered such an error!

Please help me. I am going insane here.
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ASRock_TSD View Drop Down
ASRock_Official
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Joined: 20 Mar 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 13 Jul 2018 at 9:32am

Dear Monte,

 

Thank you for choosing ASRock.

 

Regarding your case, please follow the Wi-Fi Installation Guide to enable the Wi-Fi function.

Link: http://asrock.pc.cdn.bitgravity.com/Manual/WiFi/X299E-ITXac.pdf

 

Thank you!

Yours truly,

ASRock TSD

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