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Z370 Realtek audio driver sound issues

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ryanrocks1010 View Drop Down
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    Posted: 09 Aug 2018 at 6:24pm
This is my first time so please forgive me If I miss something, I have an ASrock Z370 Taichi mobo and I have downloaded the newest audio drivers and I am getting crackling and popping when I use my headphones (audio technical ath50x) on my motherboards front audio output not the rear. It only does it at certain volumes (its fine below like 10 in windows 10) anything above it crackles and pops like crazy. The newest driver is the ?śRealtek High Definition Audio Driver ver:8496_UAD_WHQL??and the one that I was using previously and am using at the moment since it worked just fine is the is the ?śver:8210?? I have read online that there are people who are having issues with the Z370 asrock motherboards audio and this one is no exception. There nothing wrong with the rear audio as I have said so I am thinking that it is just a driver issue since the previous one that I am using right now didn?™t have any problems. I think it could also be the isolation on the Cooler Master Maker 5 case, however before I have used an Asus Crosshair 6 hero and an Aorus x470 gaming 7 motherboards (I am done with amd ryzen that chipset is very unstable for me and that asus motherboard is one of worst motherboards I have used in my life, not the point of this post) and the front audio worked absolutely fine on it so I don?™t think it is the main issue. I have changed the bit rates and nothing has changed. I do NOT want to move my motherboard out of my case to see if it is the case. I have thought about getting a sound card as that would solve the sound issue but it isn?™t something that I really want to do at the moment. Any help is appreciated!

Here is a full list of my specs
Intel i7 8700k No OC
ASrock Z370 Taichi
Asus strix GTX 1080 advanced edition
Fractal design Celsius S24 aio cooler
Corsair vengeance led red 32gb 2x16 3000 mhz
Samsung 960 evo ssd pcie nvme 250gb
Wd blue 1tb
Seagate barracuda 3tb
Seasonic prime titanium 850w (I know overkill)
Cooler master maker 5 case
Be nice to others and they will be nice to you!
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Artimid View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Artimid Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2018 at 5:12am
This issue is basically being ignored. It's happening on all of the boards using the same driver set. No word from ASRock at all on this that I have been able to find.
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Globespy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Globespy Quote  Post ReplyReply Direct Link To This Post Posted: 05 Oct 2018 at 1:52am
I have found a good solution that will allow both your front panel headphones and your rear (motherboard IO connections) desktop speakers to work.
Still we have no options to switch between the two - no separate headphone/speaker options like most Realtek implementations.
But sound is good and it works without any issues.

Until AsRock/Realtek bother to fix this it's the best we got!

I searched to find what Z370 boards supported the same audio features as the AsRock z370 extreme 4:

https://us.hardware.info/reviews/7605/11/intel-z370-motherboards-round-up-17-times-coffee-lake-connectivitynaudio-and-video

As you can see it is only the Taichi and the Asus z370-a Pro that do.

The latest Asus driver doesn't work just like our latest driver, so I went with an older one and it works just fine. 
NOTE: after the install it's only on Realtek Audio (not HD), so all you need to do is go to:

Device manager
Sound video and game controllers
Realtek Audio

Then right click and press update driver and choose the option "browse my computer" then "let me pick from a list of available drivers".

You will see the Realtek HD audio driver, which is from the installation (you can see in device manager after updating that it corresponds to the version from the installation).
Choose that and it will update. Restart your PC and you are good to go!
Hope this helps, here's the link:


PS - AsRock, if you actually care you should be embarrassed that your customers have to find workarounds to your absolute uncaring incompetency. And I mean that from the bottom of my heart.


Edited by Globespy - 05 Oct 2018 at 5:49am
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gopalkrishna View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gopalkrishna Quote  Post ReplyReply Direct Link To This Post Posted: 12 Oct 2018 at 5:36pm
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Globespy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Globespy Quote  Post ReplyReply Direct Link To This Post Posted: 12 Oct 2018 at 11:55pm
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