ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - X299 Taichi + i5-7640X Freeze Randomly
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

X299 Taichi + i5-7640X Freeze Randomly

 Post Reply Post Reply
Author
Message
alim View Drop Down
Newbie
Newbie


Joined: 24 Oct 2018
Location: Canada
Status: Offline
Points: 3
Post Options Post Options   Thanks (0) Thanks(0)   Quote alim Quote  Post ReplyReply Direct Link To This Post Topic: X299 Taichi + i5-7640X Freeze Randomly
    Posted: 24 Oct 2018 at 8:54am
Hello,

I setup a new ASRock X299 Taichi motherboard with Intel Core I5 7640x CPU + 4 GB DDR4 RAM and NVidia graphics card.

Initially, I had a SATA HDD plugged in with Windows 10 installed in it. Windows booted up once everything was fine until I powered it off and after a while turned it back on. First, the system was freezing on Windows boot logo. Later on, I disconnected the HDD, only CPU, RAM and Graphics card plugged in. I boot into BIOS by pressing F2 during boot. It goes into BIOS and after about 20 seconds (sometimes 30~40) the system freezes. It doesn't respond to keyboard, Clock that is displayed in BIOS screen freezes. I checked hardware monitor for CPU temperature it is around 40~45 degree Celsius. 

I tried changing RAM to different slots, changed to a completely different RAM, moving the graphics card to a different slot, it's the same every time. After power up, no matter what I do, the system freezes within a minute.


Any idea to root-cause the problem would be really appreciated.

Thanks!
Back to Top
kenl000 View Drop Down
Newbie
Newbie


Joined: 09 Dec 2018
Status: Offline
Points: 3
Post Options Post Options   Thanks (0) Thanks(0)   Quote kenl000 Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2018 at 8:39pm
My guess would be that the CPU is overheating.
Use a quality thermal paste and ensure that the heatsink is making proper contact to the top of the CPU.
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 11.06
Copyright ©2001-2018 Web Wiz Ltd.

This page was generated in 0.046 seconds.