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No sound

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: http://forum.asrock.com/forum_posts.asp?TID=13636
Printed Date: 21 Apr 2021 at 6:23am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: No sound
Posted By: Hip
Subject: No sound
Date Posted: 11 Feb 2020 at 7:57pm
Hey guys

I don't have any sound on my Z390 Extreme 4.
I installed the driver from the website and still can't hear anything!
The app from Microsoft Store doesn't want to get installed either!



Replies:
Posted By: ASRock_TSD
Date Posted: 14 Feb 2020 at 2:30pm
Dear Hip,

Thank you for posting.

Have you tried to clean install the Win10 and check to see if there is any sound from the audio port?

For the Realtek audio console, please refer to the link below:
https://www.asrock.com/support/faq.asp?k=console

Also, check to see if the audio devices are working properly if needed.

If the problem persists, kindly contact the store where the motherboard was purchased to check the motherboard for you.

With thanks,
ASRock TSD



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