https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 18 Apr 2026 18:05:30 +0000 Wed, 15 Jan 2025 10:45:07 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=10325 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=10325&PID=174628&title=rgb-utility-issues-and-workaround#174628 Author: mizuts
Subject: 10325
Posted: 15 Jan 2025 at 10:45am

Xaltar wrote: AndyD wrote: This thread started back in 2015 with pretty much the same issues. Should I be questioning my purchase of a b450m pro 4. I also have the same RGB issues. The thread was posted in December last year, you were looking at the wrong date As for the issue, it was caused by Microsoft changing security settings that broke the way the program interacts with the UEFI. ASRock isn't blaming anyone, they have been working to fix it and simply gave a reason why it broke. I will check in with my contacts at ASRock again about the issue and see what progress has been made.

a few years later and I have the same problem, this situation is a bit complex]]> Wed, 15 Jan 2025 10:45:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=174628&title=rgb-utility-issues-and-workaround#174628 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=155424&title=rgb-utility-issues-and-workaround#155424 Author: SlimShadyIV
Subject: 10325
Posted: 09 Oct 2024 at 11:44pm

Correction: Cooler is connected to Addresable LED Header input on the motherboard!]]> Wed, 09 Oct 2024 23:44:37 +0000 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=155424&title=rgb-utility-issues-and-workaround#155424 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=155415&title=rgb-utility-issues-and-workaround#155415 Author: SlimShadyIV
Subject: 10325
Posted: 09 Oct 2024 at 11:25pm

Hi
Cheers to you all, I hope I'm in the right place to post this issue.

I 've recently acquired a PC build with a Z690 taichi PCI 5.0 and there is some issue with the RGB LED of the fans of bequiet's Pure Loop 2 fx that came with the particular build. I have the 360mm , 280mm and 240mm versions of the cooler system.
Long story short I ve tried almost everything in order to control the RGB LED lights around the fans of the cooler (and around the CPU block of bequiet) without any luck.
They are properly connected on RGB LED HEADER on the motherboard , I've Updated BIOS to 21.01 , updated all drivers suggested by ASrocks's software .
I 've got the latest update of Windows 11 (as of 9th of October) which conflicts with most versions of Polychrome RGB software , I ve downloaded the latest version 2.0.182 of Polychrome RGB (which actually started and did not crash) , I 've tried through the PolychromeRGB inside the BIOS, I even tried SignalRGB BUT...
No matter what I try the fans RGB WILL NOT Respond to the settings I do and the lights WILL NOT Change Color or turn off anyway!
They will stay as is , doing their own pattern and colors ...

My best guess is that the Pure Loop 2 fx model of bequiet's coolers is not supported by the Z690 Taichi as shown in the list with compatible coolers here:

https://www.asrock.com/mb/Intel/Z690%20Taichi/index.asp#CPUCoolerList

There are only 2 models compatible of bequiet:
Silent Loop 2 360 Liquid CPU Cooler and
Silent Loop 2 240 Liquid CPU Cooler

which I think they're quite similar with the Pure Loop 2 fx that I got.

So please please please Dear ASRock guys is there any fix that could be done or at least any work-around in order to make those arrogant LED fans to OBEY MY MotherBoard's COMMANDS at all times without any questions or rebelliousness??

Thanks in advance ,

George
]]> Wed, 09 Oct 2024 23:25:27 +0000 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=155415&title=rgb-utility-issues-and-workaround#155415 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=139993&title=rgb-utility-issues-and-workaround#139993 Author: H0PE
Subject: 10325
Posted: 22 Aug 2024 at 9:15pm

No thanks I stick to official drivers.
It works, just need to find the workind version for your motherboard. Mine was 2.0.164, I didn't upgrade since then, it works I stick to it until it doesn't with Razer Synapse.

exm wrote: John Harper wrote: On day two after the update I posted on another thread about the issue. The only thing I was able to do that made any difference was I removed the RGB app completely. The lights stayed as they were and the system is stable. I?�m a creator and don?�t care much about lights themselves,but I do need full stack integration and integrity. I have not had any more issues. Once they get their arms around the updates and out of the beta code, I may reconsider. Good luck ?? This is what I did: - Remove all ASR RGB Software - Going into your BIOS and enable RGB (any setting) - Install and run signalrgb.com Works great.

]]> Thu, 22 Aug 2024 21:15:14 +0000 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=139993&title=rgb-utility-issues-and-workaround#139993 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=139977&title=rgb-utility-issues-and-workaround#139977 Author: exm
Subject: 10325
Posted: 22 Aug 2024 at 4:43am

John Harper wrote: On day two after the update I posted on another thread about the issue. The only thing I was able to do that made any difference was I removed the RGB app completely. The lights stayed as they were and the system is stable. I?�m a creator and don?�t care much about lights themselves,but I do need full stack integration and integrity. I have not had any more issues. Once they get their arms around the updates and out of the beta code, I may reconsider. Good luck ??

This is what I did:
- Remove all ASR RGB Software
- Going into your BIOS and enable RGB (any setting)
- Install and run signalrgb.com

Works great.]]> Thu, 22 Aug 2024 04:43:00 +0000 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=139977&title=rgb-utility-issues-and-workaround#139977 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=137748&title=rgb-utility-issues-and-workaround#137748 Author: John Harper
Subject: 10325
Posted: 06 Aug 2024 at 1:49am

On day two after the update I posted on another thread about the issue. The only thing I was able to do that made any difference was I removed the RGB app completely.
The lights stayed as they were and the system is stable.
I?™m a creator and don?™t care much about lights themselves,but I do need full stack integration and integrity.

I have not had any more issues. Once they get their arms around the updates and out of the beta code, I may reconsider.

Good luck ??
]]> Tue, 06 Aug 2024 01:49:18 +0000 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=137748&title=rgb-utility-issues-and-workaround#137748 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=108669&title=rgb-utility-issues-and-workaround#108669 Author: H0PE
Subject: 10325
Posted: 21 Dec 2023 at 4:58am

To quote myself from another topic:

Hi guys, UPDATE:

I've contacted support and they gave me a much newer version and this one includes the ICUE SDK, so you can actually let ICUE control strictly the Corsair RGB for devices, rather than Polychrome RGB trying (and failing) to control the RAM RGB.

This link provided by ASRock support to me via email:

https://download.asrock.com/TSD/Desktop/Eddie/AsrPolychromeRGBSetup(v2.0.164).exe]]> Thu, 21 Dec 2023 04:58:57 +0000 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=108669&title=rgb-utility-issues-and-workaround#108669 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=108482&title=rgb-utility-issues-and-workaround#108482 Author: H0PE
Subject: 10325
Posted: 06 Dec 2023 at 3:59am

Seems like every time a new synapse update occurs, my polychrome rgb just sh*t itself, pardon my French:
-It freezes again. Had to turn off to autostart or my windows just completely freezes.
-It loosing control to my RGB 1 lost, and unable to control it (Lian Li case, with RGB stripe on the front, was working fine prior today's synapse update)
-And more importantly it freezes I assume, because it tries to fight for RGB control for my Corsair RGB ram, and it looses. ICUE sais error when I try to check the RGB and all statistical settings for the RGB ram, that usually controls just fine.

And since last two comments I made, none of the admins or asrock technicians did care to comment, even though this is kind of a breaking deal that my windows constantly freezes and after a while I will have to reinstall the damaged windows install for sure.]]> Wed, 06 Dec 2023 03:59:35 +0000 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=108482&title=rgb-utility-issues-and-workaround#108482 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=108342&title=rgb-utility-issues-and-workaround#108342 Author: H0PE
Subject: 10325
Posted: 21 Nov 2023 at 4:19pm

Aaaand I just receive synapse 3 update and argb crashing on startup of the pc. This is a joke really. Restart, and have to click uninstall argb faster than it loads in in order not to freeze my pc right now. Just great experience starting with asrock motherboard after like 20 years :(]]> Tue, 21 Nov 2023 16:19:57 +0000 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=108342&title=rgb-utility-issues-and-workaround#108342 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=108340&title=rgb-utility-issues-and-workaround#108340 Author: H0PE
Subject: 10325
Posted: 21 Nov 2023 at 3:20am

ahh yes, event viewer error:

Faulting application name: AsrPolychromeRGB.exe, version: 2.0.157.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000101
Faulting process id: 0x0x186C
Faulting application start time: 0x0x1DA1BE5233036A6
Faulting application path: C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\AsrPolychromeRGB.exe
Faulting module path: unknown
Report Id: 4f7083c5-e256-496a-85b1-d6b803ece648
Faulting package full name:
Faulting package-relative application ID: ]]> Tue, 21 Nov 2023 03:20:11 +0000 https://forum.asrock.com/forum_posts.asp?TID=10325&PID=108340&title=rgb-utility-issues-and-workaround#108340