https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 06:40:09 +0000 Sun, 06 Jan 2019 13:36:42 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=10489 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=10489&PID=59695&title=new-thunderbolt-3-aic-installation#59695 Author: buggz2k
Subject: 10489
Posted: 06 Jan 2019 at 1:36pm

Did you ever get this to work?

No Asrock people answers?]]> Sun, 06 Jan 2019 13:36:42 +0000 https://forum.asrock.com/forum_posts.asp?TID=10489&PID=59695&title=new-thunderbolt-3-aic-installation#59695 https://forum.asrock.com/forum_posts.asp?TID=10489&PID=59180&title=new-thunderbolt-3-aic-installation#59180 Author: Buck Nodules
Subject: 10489
Posted: 23 Dec 2018 at 9:50am

Hello Everyone,

I just purchased components to run a new DAW system.

i9-9900K
ASRock Z390
32 GB DDR 4
WD Black NVMe SSD 3 TB

and an ASRock Thunderbolt 3 AIC that was to connect to a Focusrite Clarett 8PreX.

All works beautifully but I cannot get the TB3 AIC to work! I am absolutely sure I have installed it correctly; in PCIe 5, connector to TB1.

BIOS Settings? I've tried them all. Just "Thunderbolt Enable" to "Enable" and "Win 10 Support" and every other combination.

The latest Intel TB3 driver (from ASRock's site and from Intel's site) was installed.

In all cases, in the TB3 software's "Details" window the Thunderbolt Controller information is blank. I take this as the software is not seeing the AIC. I also do not see the TB3 AIC in Windows's Device Manager. Consequently, any Thunderbolt Device connected is not shown in the "Attached Devices Chain" window.

Is the card faulty or am I missing something? Thank you for your help!






            ]]> Sun, 23 Dec 2018 09:50:43 +0000 https://forum.asrock.com/forum_posts.asp?TID=10489&PID=59180&title=new-thunderbolt-3-aic-installation#59180