https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 15 Apr 2026 21:12:04 +0000 Mon, 10 Nov 2025 17:25:22 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=105089 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=105089&PID=200349&title=new-build-doesnt-start#200349 Author: lucillegross
Subject: 105089
Posted: 10 Nov 2025 at 5:25pm

That sounds really stressful I?™ve had similar issues when building my own PC. Bent CPU pins can definitely cause startup problems, but sometimes they can be carefully straightened with a fine tool. I?™d double-check the CPU seating and BIOS version before assuming anything is permanently damaged.]]> Mon, 10 Nov 2025 17:25:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=200349&title=new-build-doesnt-start#200349 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189798&title=new-build-doesnt-start#189798 Author: eccential
Subject: 105089
Posted: 06 Apr 2025 at 7:13pm

I have received returned motherboard as "NEW" from Amazon (Sold & Shipped by Amazon). I stopped buying motherboards from Amazon years ago. The whole "no restocking fees" thing is a bad idea in my opinion. Consoomerism (sic) at its worst.
]]> Sun, 06 Apr 2025 19:13:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189798&title=new-build-doesnt-start#189798 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189755&title=new-build-doesnt-start#189755 Author: Andesch
Subject: 105089
Posted: 06 Apr 2025 at 5:37pm

You are right! I checked the box and cardboard which i assumed had one of these tapes (the GPU had ond) which shows tear if opened. But no, just a cardboard box, and as the CMOS jumper was missing it may be a return order they accepted without looking too close, I have contacted the store and we'll see, thanks!]]> Sun, 06 Apr 2025 17:37:00 +0000 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189755&title=new-build-doesnt-start#189755 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189679&title=new-build-doesnt-start#189679 Author: M440
Subject: 105089
Posted: 06 Apr 2025 at 3:53am

Andesch wrote: It was new, in a sealed package.

i believe my board was in a cardbox, not sealed in plastic, if it was 'open box/return' it would be impossible to tell apart, but i can be mistaken

anyway return/send to warranty if you bought it as new from reputable seller]]> Sun, 06 Apr 2025 03:53:12 +0000 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189679&title=new-build-doesnt-start#189679 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189666&title=new-build-doesnt-start#189666 Author: Andesch
Subject: 105089
Posted: 05 Apr 2025 at 10:27pm

It was new, in a sealed package. ]]> Sat, 05 Apr 2025 22:27:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189666&title=new-build-doesnt-start#189666 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189649&title=new-build-doesnt-start#189649 Author: M440
Subject: 105089
Posted: 05 Apr 2025 at 5:37pm

you bought this unit as new or return/openbox? what was the seller?

i dont think they would accept such socket at factory for install, idk if
assembled board can pass factory QC with missing/bend pins

Edited by M440 - 05 Apr 2025 at 5:38pm]]> Sat, 05 Apr 2025 17:37:26 +0000 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189649&title=new-build-doesnt-start#189649 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189562&title=new-build-doesnt-start#189562 Author: Andesch
Subject: 105089
Posted: 05 Apr 2025 at 1:57pm

I have looked more closely and tried the various tips from this site to correct the pins and noticed that one (at the edge) was bent, that one could be corrected, but one in the middle is completely missing.
The one at the edge I can understand that I may have touched without knowing but the one in the middle I cannot see how I came in contact with it, and to then have removed it?
Are there any factory mishaps of this kind, could it have been like this on arrival?]]> Sat, 05 Apr 2025 13:57:33 +0000 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189562&title=new-build-doesnt-start#189562 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189535&title=new-build-doesnt-start#189535 Author: Andesch
Subject: 105089
Posted: 05 Apr 2025 at 4:27am

Just set together a new computer,
MB: Asrock B850 Riptide Wifi
CPU: Ryzen 7 9700

And it doesnt start. The leds are lighting up, all the fans are going, except GPU.
The red and yellow lights on the MB are lit, so tried to update the flashbios with 3.20 but no change. I had no jumper to short the CMOS, is it hidden somewhere or is it missing? And when I tried to reset the CPU I noticed two pins slightly bent, not next to each other but on two different spots - and I was so careful but didn't look as I placed it it the first time that they were OK from the start.
Is it broken then? Can it have been like that from the start? No way to fix?]]> Sat, 05 Apr 2025 04:27:35 +0000 https://forum.asrock.com/forum_posts.asp?TID=105089&PID=189535&title=new-build-doesnt-start#189535