https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 04:51:03 +0000 Fri, 18 Jan 2019 07:41:49 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=10707 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=10707&PID=60060&title=z370-extreme4-front-panel-usb#60060 Author: Lebowsky
Subject: 10707
Posted: 18 Jan 2019 at 7:41am

Thanks. I don't have direct access to the box at the moment, but will do next time I can and report back.

I'd still be interested to know which USB 3.1 header is the Intel PCH and which is the Asmedia one if anyone knows.]]> Fri, 18 Jan 2019 07:41:49 +0000 https://forum.asrock.com/forum_posts.asp?TID=10707&PID=60060&title=z370-extreme4-front-panel-usb#60060 https://forum.asrock.com/forum_posts.asp?TID=10707&PID=60058&title=z370-extreme4-front-panel-usb#60058 Author: RLGL
Subject: 10707
Posted: 18 Jan 2019 at 6:44am


When there is no response from the PC when connecting the cable, gently wiggle the end to see if it connects.]]> Fri, 18 Jan 2019 06:44:49 +0000 https://forum.asrock.com/forum_posts.asp?TID=10707&PID=60058&title=z370-extreme4-front-panel-usb#60058 https://forum.asrock.com/forum_posts.asp?TID=10707&PID=60054&title=z370-extreme4-front-panel-usb#60054 Author: Lebowsky
Subject: 10707
Posted: 18 Jan 2019 at 4:37am

How would I be able to confirm it's the problem? Is there a way?]]> Fri, 18 Jan 2019 04:37:14 +0000 https://forum.asrock.com/forum_posts.asp?TID=10707&PID=60054&title=z370-extreme4-front-panel-usb#60054 https://forum.asrock.com/forum_posts.asp?TID=10707&PID=60042&title=z370-extreme4-front-panel-usb#60042 Author: RLGL
Subject: 10707
Posted: 17 Jan 2019 at 11:59pm

It is a possibility the front panel receptacles are causing the issue.]]> Thu, 17 Jan 2019 23:59:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=10707&PID=60042&title=z370-extreme4-front-panel-usb#60042 https://forum.asrock.com/forum_posts.asp?TID=10707&PID=60041&title=z370-extreme4-front-panel-usb#60041 Author: Lebowsky
Subject: 10707
Posted: 17 Jan 2019 at 11:13pm

Hello,

I built a machine with a Z370 Extreme4 motherboard and a Fractal Design Define R6 Type C case. This case has 3 front panel connectors:
- 1 for 1 Type-C USB 3.1 Gen 2 port
- 1 for 2 Type-A USB 3.0 ports
- 1 for 2 Type-A USB 2.0 ports

The type-C port works fine but I have issues with the others.

The 3.0 connectors has been connected to the USB3_5_6 header on the motherboard. But there are problems when connecting devices to it. Sometimes the devices are simply not detected by Windows, sometimes they are but the connection is lost, and sometimes it works fine.

The motherboard manual says those headers are USB 3.1. Is it a problem to connect them to a 3.0 connector? Shouldn't there be some kinf of backwards compatibility? Should I try connecting it to the other header (USB3_7_8)? In the specs, it is said one of those headers is ASmedia, the other is Intel PCH, but it is not specified which is which. Is there a way to tell?

Drivers have been installed from Motherboard disc, and then through Windows Update. OS is windows 10 professional.

Looking forward to your answers, thanks!]]> Thu, 17 Jan 2019 23:13:02 +0000 https://forum.asrock.com/forum_posts.asp?TID=10707&PID=60041&title=z370-extreme4-front-panel-usb#60041