https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 22 Jun 2026 05:28:56 +0000 Fri, 13 Mar 2020 19:18:51 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=11027 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73546&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73546 Author: SloppyDingo
Subject: 11027
Posted: 13 Mar 2020 at 7:18pm

The hangs in the transition of colors in the RGB comes across much more subtly in the video compared to real life.

None the less, whatever changed in this version of software seems to have fixed the problem. Thank You!

Will this version be added to the Z390 Phantom Gaming ITX motherboard download section? The most current version for download there is the Beta 1.0.70 version of Polychrome.

Thanks again!]]> Fri, 13 Mar 2020 19:18:51 +0000 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73546&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73546 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73545&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73545 Author: ASRock_TSD
Subject: 11027
Posted: 13 Mar 2020 at 6:34pm

Dear SloppyDingo,

Thanks for the reply.

We are not able to see the hangs when the transition of RGB colors.
Regarding to the software hangs, kindly try the version v1.0.73 from the link below:

https://download.asrock.com/TSD/Desktop/Tool/PolyRGB/AsrPolychromeRGBSetup(v1.0.73).zip


With thanks,
ASRock TSD

Edited by ASRock_TSD - 13 Mar 2020 at 6:35pm]]> Fri, 13 Mar 2020 18:34:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73545&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73545 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73350&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73350 Author: SloppyDingo
Subject: 11027
Posted: 06 Mar 2020 at 1:56am

SAJ wrote: I mean does the rainbow effect work on razer synapse connected with polychrome?

Yes]]> Fri, 06 Mar 2020 01:56:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73350&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73350 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73349&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73349 Author: SAJ
Subject: 11027
Posted: 06 Mar 2020 at 12:56am

I mean does the rainbow effect work on razer synapse connected with polychrome?]]> Fri, 06 Mar 2020 00:56:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73349&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73349 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73343&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73343 Author: SloppyDingo
Subject: 11027
Posted: 05 Mar 2020 at 7:17pm

I don't understand what you are asking.]]> Thu, 05 Mar 2020 19:17:09 +0000 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73343&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73343 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73341&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73341 Author: SAJ
Subject: 11027
Posted: 05 Mar 2020 at 5:41pm

can you select rainbow effect on razer synapse? or this effect only works on the keyboard but not on ASRock addressable led?]]> Thu, 05 Mar 2020 17:41:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73341&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73341 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73340&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73340 Author: SloppyDingo
Subject: 11027
Posted: 05 Mar 2020 at 5:25pm

The problem the OP and I are having has nothing to do with getting ASRockRGBLED to connect with Chroma. It connects fine and you are able to control the LED animations from Chroma.

The problem is with the smoothness of transitions from one color to another for anything connected to Chroma via the ASRockRGBLED application. For example, in a typical rainbow type animation (spectrum cycling in Chroma), my Razor keyboard will smoothly transition from red, to orange, to yellow, to green while the lighting connected to Chroma via ASRockRGBLED jumps directly from red to green, hanging on each color. Not only do the LEDs hang on the colors, but the actual ASRockRGBLED software hangs too.

The problem isn't consistent. It will operate properly, syncing perfectly with everything for N seconds, then randomly freeze on a color then jump X colors to catch up with whatever colors the other Razer Peripherals are on.

Here is a video displaying this behavior:
https://1drv.ms/v/s!AhxxGocPWe_Pgf9LwUv-FiRQoL6vgw?e=KwqPgu

My system consists of:
Z390 Phantom Gaming ITX/ac
G.Skill TridentZ memory
ASrock Polychrome RGB Version 1.0.70 Beta
Windows 10 1909
Synapse 3 Beta
Razer Synapse 3 Beta]]> Thu, 05 Mar 2020 17:25:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73340&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73340 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73335&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73335 Author: ASRock_TSD
Subject: 11027
Posted: 05 Mar 2020 at 11:45am

Dear forum users,

Thanks for posting your query to the ASRock forum.

We have checked into the problem by the following configuration:
-Z390 Phantom Gaming ITX/ac
-G.Skill TridentZ memory
-ASRock Polychrome RGB
-Razer Synapse 3(Beta)
-Win10 1909

RGB on the motherboard + RGB of the G.Skill memory modules are controlled properly with both ASRock RGB utility/Chroma Connect.

Here are the steps to enable the Chroma Connect:
Step 1. Install ASRock RGB 1.0.70
Step 2. Install Razer Synapse 3(Beta)
            (While installing the Synapse, there will be a process to "select the software to install," make sure that Chroma Connect checkbox is checked.

Step 3. Launch the Synapse Software.
Step 4. Launch the ASRock RGB software.
Step 5. Check and see the ASRock icon is shown under the following section of
            Synapse Software.
            Synapse Software\Connect\Devices section

Step 6. Enable the Chroma Connect under ASRock RGB utility.
            ASRock Polychrome RGB\Chroma Connect\Enable Chroma Connect

After following the steps above, RGB is able to control via the Synapse.
Hopefully, the steps above will help.

If the problem persists, try updating the Win10 to the latest version to see if the problem can be solved.

With thanks,
ASRock TSD

Edited by ASRock_TSD - 05 Mar 2020 at 12:11pm]]> Thu, 05 Mar 2020 11:45:44 +0000 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73335&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73335 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73301&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73301 Author: SloppyDingo
Subject: 11027
Posted: 03 Mar 2020 at 9:01pm

Yup, they spend their budget on marketing RGB and none on software development to make it actually work. Super frustrating.

Here is to hoping that they keep improving the software at a faster rate than they currently are (one or two revisions a year).]]> Tue, 03 Mar 2020 21:01:46 +0000 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73301&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73301 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73299&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73299 Author: SloppyDingo
Subject: 11027
Posted: 03 Mar 2020 at 6:22pm

Did you ever find a solution? I am having the exact same problem. Our hardware is exactly the same but I am using the beta version 1.0.70 of the Polychrome software. Release version 1.0.60 does the same thing regarding the stuttering, laggy LED fades but with the additional problem of not controlling my G.Skill memory.]]> Tue, 03 Mar 2020 18:22:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=11027&PID=73299&title=solvedz390-pg-itx-and-rgb-polychrome-sync#73299