https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Tue, 21 Apr 2026 21:54:50 +0000 Tue, 09 Apr 2019 16:26:31 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=11236 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=11236&PID=62111&title=x399-pro-gaming-no-power-on#62111 Author: MrPanda
Subject: 11236
Posted: 09 Apr 2019 at 4:26pm

Dear All,

after updating BIOS to latest one, my system work well.

Thanks everyone!!]]> Tue, 09 Apr 2019 16:26:31 +0000 https://forum.asrock.com/forum_posts.asp?TID=11236&PID=62111&title=x399-pro-gaming-no-power-on#62111 https://forum.asrock.com/forum_posts.asp?TID=11236&PID=61917&title=x399-pro-gaming-no-power-on#61917 Author: Xaltar
Subject: 11236
Posted: 01 Apr 2019 at 4:57pm

Thanks ASRock_TSD. That is exactly what I was going to suggest

Check page 30 of your user manual (on the English version) for instructions on using the "Flashback" function of your board.

Also, I am not Tech Support, I am just a community moderator for the forums here I help where I can but only users with "ASRock_Official" (5 stars under name) represent ASRock.

Good luck ]]> Mon, 01 Apr 2019 16:57:51 +0000 https://forum.asrock.com/forum_posts.asp?TID=11236&PID=61917&title=x399-pro-gaming-no-power-on#61917 https://forum.asrock.com/forum_posts.asp?TID=11236&PID=61916&title=x399-pro-gaming-no-power-on#61916 Author: ASRock_TSD
Subject: 11236
Posted: 01 Apr 2019 at 4:53pm

Dear MrPanda,

Greetings, this is ASRock TSD.


To support Thread Ripper 2950X CPU, the BIOS must be updated to P3.20 at least, otherwise, the system won't post.
https://www.asrock.com/mb/AMD/Fatal1ty%20X399%20Professional%20Gaming/index.asp#BIOS

Please refer to our FAQ to flash the BIOS by BIOS Flashback feature:
https://www.asrock.com/MB/AMD/Fatal1ty%20X399%20Professional%20Gaming/index.asp#FAQ

After BIOS update, the system will able to post with 2950X CPU.


Thanks!

All the best,
ASRock TSD
]]> Mon, 01 Apr 2019 16:53:48 +0000 https://forum.asrock.com/forum_posts.asp?TID=11236&PID=61916&title=x399-pro-gaming-no-power-on#61916 https://forum.asrock.com/forum_posts.asp?TID=11236&PID=61915&title=x399-pro-gaming-no-power-on#61915 Author: MrPanda
Subject: 11236
Posted: 01 Apr 2019 at 4:52pm

Dear support,

Thanks, but seems like my BIOS version is the old one(1.30?).
Not sure, I am still struggling now.
]]> Mon, 01 Apr 2019 16:52:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=11236&PID=61915&title=x399-pro-gaming-no-power-on#61915 https://forum.asrock.com/forum_posts.asp?TID=11236&PID=61913&title=x399-pro-gaming-no-power-on#61913 Author: Xaltar
Subject: 11236
Posted: 01 Apr 2019 at 4:48pm

What code is showing on your Dr. Debug display?



I doubt the board is DOA. We need the debug codes to work out where the issue is.
Off the top of my head it could be one of 3 things:

1. CPU not installed properly (very easy to do with TR4 sockets)
2. CPU not supported because the BIOS version shipped with the board predates 2000 series Threadripper.
3. Incompatible RAM

The code on the debug display will help pin it down. The code we need is the one that persists not the ones that flash briefly. ]]> Mon, 01 Apr 2019 16:48:05 +0000 https://forum.asrock.com/forum_posts.asp?TID=11236&PID=61913&title=x399-pro-gaming-no-power-on#61913 https://forum.asrock.com/forum_posts.asp?TID=11236&PID=61911&title=x399-pro-gaming-no-power-on#61911 Author: MrPanda
Subject: 11236
Posted: 01 Apr 2019 at 4:34pm

Hello guys,
Got the Motherboard today.
Install all new 2950X CPU, 1060TI VGA and other components already.
But when I power on system, no display on screen.
The light is on and the fan is spin but just no output.
Is my board DOA?
]]> Mon, 01 Apr 2019 16:34:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=11236&PID=61911&title=x399-pro-gaming-no-power-on#61911