https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 12 Apr 2026 23:43:20 +0000 Tue, 09 Dec 2025 23:30:14 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=113300 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200588&title=x370-gamingitx-ac-r5-5500-support#200588 Author: Xaltar
Subject: 113300
Posted: 09 Dec 2025 at 11:30pm

Awesome, glad to hear you got it sorted!]]> Tue, 09 Dec 2025 23:30:14 +0000 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200588&title=x370-gamingitx-ac-r5-5500-support#200588 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200587&title=x370-gamingitx-ac-r5-5500-support#200587 Author: techrider
Subject: 113300
Posted: 09 Dec 2025 at 8:51pm

Great news, I got it working. I'm not 100% sure what happened but this is my theory. I probably installed a little too much of my old Arctic Silver II when I installed the proc. I think it leaked over and allowed a couple of the pins to conduct to each other.

I pulled the proc before I posted and cleaned it up but it didn't work. The brush I used was a little too stiff and I think I bent a couple pins. Thankfully they didn't break off.

I decided to upgrade my 1600X system so I put that processor in place of the 5500 and the system started right up. I took a soft toothbrush and a bunch of isopropyl alcohol and really cleaned the pins. I inspected the pins to make sure there wasn't a hint of silver between them. Put the proc back in and it started right up.

Thanks for the help!]]> Tue, 09 Dec 2025 20:51:28 +0000 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200587&title=x370-gamingitx-ac-r5-5500-support#200587 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200543&title=x370-gamingitx-ac-r5-5500-support#200543 Author: Xaltar
Subject: 113300
Posted: 05 Dec 2025 at 11:25pm

Good luck, let us know how it goes ]]> Fri, 05 Dec 2025 23:25:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200543&title=x370-gamingitx-ac-r5-5500-support#200543 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200541&title=x370-gamingitx-ac-r5-5500-support#200541 Author: techrider
Subject: 113300
Posted: 05 Dec 2025 at 9:29pm

Thank you. I've ordered another power supply, it should be here in a few days. I decided to upgrade my 1600X as well so I'll have that processor available to test with too.

I'll report back after my other hardware arrives. Hopefully with good news!]]> Fri, 05 Dec 2025 21:29:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200541&title=x370-gamingitx-ac-r5-5500-support#200541 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200534&title=x370-gamingitx-ac-r5-5500-support#200534 Author: Xaltar
Subject: 113300
Posted: 04 Dec 2025 at 4:11pm

If you have another power supply I would give that a try. It sounds to me like the
PSU has failed/degraded. If it were another component like the board or CPU etc
then the PSU should still power off with a long hold of the power button. At least
that has been my experience. ]]> Thu, 04 Dec 2025 16:11:35 +0000 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200534&title=x370-gamingitx-ac-r5-5500-support#200534 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200531&title=x370-gamingitx-ac-r5-5500-support#200531 Author: techrider
Subject: 113300
Posted: 04 Dec 2025 at 7:05am

I ran into an interesting situation.

After a couple months of running without issue, the PC wouldn't turn back on.

Here's what happened: Just before Thanksgiving, the PC was powered off including the power supply.

Later we tried to power it back on, the fans spin up and nothing else happens. I removed ram/video card/ etc. I got down to just bare bones and it's all the same. Hit the power button, the fans come on and run, the ethernet light will flash but then nothing else happens. After holding the power button, the system will not power off either, I have to use the power supply switch to get it to shut off.

I hooked up a PC speaker to the speaker connection hoping for some beep codes and it never makes a sound.

Thoughts?]]> Thu, 04 Dec 2025 07:05:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=200531&title=x370-gamingitx-ac-r5-5500-support#200531 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=198770&title=x370-gamingitx-ac-r5-5500-support#198770 Author: Xaltar
Subject: 113300
Posted: 18 Aug 2025 at 6:41pm

Awesome! Glad to hear it ]]> Mon, 18 Aug 2025 18:41:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=198770&title=x370-gamingitx-ac-r5-5500-support#198770 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=198765&title=x370-gamingitx-ac-r5-5500-support#198765 Author: techrider
Subject: 113300
Posted: 18 Aug 2025 at 1:36am

Update, with my 1600X I was able to get the BIOS flashed to 7.40 and the 5500 now works and I have a Happy Son!

Thanks for the help!]]> Mon, 18 Aug 2025 01:36:28 +0000 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=198765&title=x370-gamingitx-ac-r5-5500-support#198765 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=198764&title=x370-gamingitx-ac-r5-5500-support#198764 Author: techrider
Subject: 113300
Posted: 17 Aug 2025 at 10:59pm

Thank you both for your responses. I guess I should have read more than "Ryzen support" - I have a Ryzen 1600x in another system that I could probably use to get that board up to the correct version. Maybe I'll try that out.]]> Sun, 17 Aug 2025 22:59:19 +0000 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=198764&title=x370-gamingitx-ac-r5-5500-support#198764 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=198758&title=x370-gamingitx-ac-r5-5500-support#198758 Author: Xaltar
Subject: 113300
Posted: 17 Aug 2025 at 12:24am

wino pretty much hit the nail on the head. Your best bet would be to take your
system in to a tech store/specialist and have them update the BIOS for you. Otherwise
you will need a CPU that is supported by version 7.0 to perform the update safely.]]> Sun, 17 Aug 2025 00:24:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=113300&PID=198758&title=x370-gamingitx-ac-r5-5500-support#198758