https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 10 May 2026 14:07:33 +0000 Tue, 10 Feb 2026 22:36:22 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=113410 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200903&title=x870-steel-legend-idle-sleep-freezing#200903 Author: Xaltar
Subject: 113410
Posted: 10 Feb 2026 at 10:36pm

Hi jonwtr, I am happy to hear you finally managed to get your system up and running
as it should If you have not already, have a look at this article here:
https://forum.asrock.com/forum_posts.asp?TID=113447&title=new-am5-bios-updates-now-available

Hopefully we will finally see an end to the CPU failures. ]]> Tue, 10 Feb 2026 22:36:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200903&title=x870-steel-legend-idle-sleep-freezing#200903 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200902&title=x870-steel-legend-idle-sleep-freezing#200902 Author: jonwtr
Subject: 113410
Posted: 10 Feb 2026 at 10:03pm

I also found the Reddit page where all the reports concerning AMD 9000 series have been bundled. Not sure why i hadn't found that earlier.
https://www.reddit.com/r/ASRock/comments/1q3ff0t/9000series_cpu_failures_deaths_megathread_4/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button]]> Tue, 10 Feb 2026 22:03:52 +0000 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200902&title=x870-steel-legend-idle-sleep-freezing#200902 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200901&title=x870-steel-legend-idle-sleep-freezing#200901 Author: jonwtr
Subject: 113410
Posted: 10 Feb 2026 at 10:00pm

To recap my situation:
I built my system and from the getgo I had problems with it not being able to wake it up after it went into sleep mode. Other than that it performed well.
Only progressively it started to have booting issues, I had a few freezes, and ultimately it went totally unbootable, not even in BIOS, where it also had frozen before.
I ended up contacting the store where I bought the motherboard and CPU, gave them the full description on the series of events, told them i suspected the motherboard was broken. I got a non human response to send in the motehrboard, they immediately sent in a new one.
This one did not solve the issue, leaving only the CPU or memory.
Though again I contacted the store, this time the RMA took longer as they informed they would send the default part to a partner for 'repair'.
In the end i got a new CPU.
Putting this in the system worked well.
I have not yet enabled EXPO setting for the RAM, I am in doubt to turn it on as I've read reports on Reddit that this is one of the possible causes?
The system is now able to go into sleep mode and wake up every time, I have not yet tweaked any settings in BIOS at this point.]]> Tue, 10 Feb 2026 22:00:00 +0000 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200901&title=x870-steel-legend-idle-sleep-freezing#200901 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200705&title=x870-steel-legend-idle-sleep-freezing#200705 Author: Xaltar
Subject: 113410
Posted: 30 Dec 2025 at 6:44pm

Sorry to hear it jonwtr, good luck with the replacement, let us know how it goes.

jorgensen wrote: With driver 591.59 wakeup now works

Nice, more often than not the issue is caused by drivers or windows updates. It's
one of the reasons we so often see a major windows update followed up within hours/days
by a chipset/all in one driver update from AMD/Intel. ]]> Tue, 30 Dec 2025 18:44:41 +0000 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200705&title=x870-steel-legend-idle-sleep-freezing#200705 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200704&title=x870-steel-legend-idle-sleep-freezing#200704 Author: jonwtr
Subject: 113410
Posted: 30 Dec 2025 at 8:39am

Updating drivers is no longer an option, since I couldn't even get into bios anymore. I've sent back my motherboard, got a shipping label from the store after I mailed them this issue of having a quasi dead system.
I'll hopefully get a new board and have a working PC again in 2026 ...]]> Tue, 30 Dec 2025 08:39:58 +0000 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200704&title=x870-steel-legend-idle-sleep-freezing#200704 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200701&title=x870-steel-legend-idle-sleep-freezing#200701 Author: jorgensen
Subject: 113410
Posted: 29 Dec 2025 at 12:42am

With driver 591.59 wakeup now works ]]> Mon, 29 Dec 2025 00:42:26 +0000 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200701&title=x870-steel-legend-idle-sleep-freezing#200701 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200687&title=x870-steel-legend-idle-sleep-freezing#200687 Author: jonwtr
Subject: 113410
Posted: 26 Dec 2025 at 12:59am

The link to the video https://photos.app.goo.gl/efzpKFVJ3D3Gy3G9A]]> Fri, 26 Dec 2025 00:59:44 +0000 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200687&title=x870-steel-legend-idle-sleep-freezing#200687 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200686&title=x870-steel-legend-idle-sleep-freezing#200686 Author: jonwtr
Subject: 113410
Posted: 26 Dec 2025 at 12:57am

Looks like my problems are hardware related, my system has gotten progressively worse.
At first when I did get it to boot into bios it was in bios for a few seconds before it just froze. keyboard and mouse input stopped working, and the clock stood still.
Now I'm at a point where it won't even boot into BIOS at all anymore, the loading screen never shows up, not even bare metal.

I've also succeeded in updating to the latest bios rom released on the 22nd via the flashback method. But the results stay the same.

Here's the summary I've made that I'll send to ASRock.

Subject: Urgent Help: X870 Steel Legend + 9950X ??Progressive Failure to "Green LED / No Video" State

System Specifications:

[] Motherboard: ASRock X870 Steel Legend WiFi [] CPU: AMD Ryzen 9 9950X [] RAM: Corsair Vengeance RGB 96GB (2x 48GB) DDR5-6000 CL36 (Model: CMH96GX5M2E6000Z36) [] GPU: NVIDIA GeForce RTX 5080 (Currently removed for troubleshooting) Storage: Samsung 9100 PRO NVMe (Currently removed for troubleshooting)

Description of Problem: I am experiencing a total system failure that has degraded progressively over the last week. The system has gone from perfectly stable under heavy load to a state where it now POSTs to a Green LED but outputs no video and has no USB functionality.

---

1. Timeline of Failure (Progressive Degradation) This system was not dead on arrival.

[] Phase 1 (Perfect Operation): For the first 2-4 days, the system was fully stable. I used a multi-monitor setup and ran heavy workloads (Adobe Premiere, Blender rendering, and Gaming) to benchmark the Ryzen 9950X against my old PC. It handled high stress on both CPU and GPU perfectly. Note: I used default BIOS settings + EXPO 6000. No manual overclocking was ever attempted. [] Phase 2 (Idle Instability): The first symptom was a failure to wake from Sleep/Hibernate states, requiring a hard reset. [] Phase 3 (Load Instability): The system began freezing during active workloads and eventually froze during the Windows boot animation. [] Phase 4 (Total Failure - Current State): The system now POSTs to a Green Boot LED but is completely unresponsive (Black Screen).

2. Detailed Symptoms (Current "Zombie" State)

[] The Boot Sequence: CPU Red LED (Solid) -> DRAM Yellow LED (Blinking) -> BOOT Green LED (Solid). [] The Failure: Despite the "Green Boot LED" indicating a successful POST, there is NO Video Signal (via dGPU or iGPU) and NO USB power to peripherals. The system logic believes it has booted, but the I/O interfaces are electrically dead.

3. Troubleshooting Steps Taken (Ruling out other causes) I have performed extensive isolation testing to confirm the issue is not the peripherals:

A. Bare Metal Isolation

[] Removed the Dedicated GPU (RTX 5080), all Storage drives, and all USB devices. [] Connected Monitor directly to Motherboard HDMI. Result: Same behavior (Green LED, No Video).

B. RAM Permutations

[] Tested with single RAM stick in Slot A2, then Slot B2. [] Result: Identical failure in all configurations.

C. BIOS Flashback (Critical Test)

[] I successfully performed a BIOS Flashback to the latest version 4.03 (AGESA 1.2.7.1) using a FAT formatted USB stick. [] The Flashback process completed successfully (LED blinked for ~10 mins then stopped). Result: Even with the freshly flashed BIOS, the system exhibits the exact same failure immediately upon boot.

Note on Physical Condition: During the troubleshooting process (specifically while removing the GPU to isolate the issue after the instability had already rendered the system unusable), the small plastic retention clip on the PCIe slot detached. However, the system's failure persists exactly the same way without any GPU installed (using the onboard iGPU and bare-metal testing), verifying that this is unrelated to the root cause of the failure.

Conclusion: Since the system degraded from a stable state and now fails to output video or power USB devices even after a successful BIOS Flashback (despite a Green Boot LED), I suspect a physical failure of the Motherboard's I/O controller or traces.

Has anyone seen this specific "Green LED but Dead I/O" behavior on the X870 platform? I am preparing to RMA the board but want to be sure I haven't missed anything.

Here's a video of the way it boots.]]> Fri, 26 Dec 2025 00:57:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200686&title=x870-steel-legend-idle-sleep-freezing#200686 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200671&title=x870-steel-legend-idle-sleep-freezing#200671 Author: jorgensen
Subject: 113410
Posted: 24 Dec 2025 at 2:59pm

WakeUp works fine when booting a Strelec WINPE 2025 version!
Therefore it likely is a Nvidea driver bug, and maybe only for a PCIe 5 card.]]> Wed, 24 Dec 2025 14:59:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200671&title=x870-steel-legend-idle-sleep-freezing#200671 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200655&title=x870-steel-legend-idle-sleep-freezing#200655 Author: Xaltar
Subject: 113410
Posted: 22 Dec 2025 at 8:33pm

Sleep/wake issues are a nightmare to deal with. Most repair stores I know just
disable the function when customers bring in PCs with issues to do with it.
The problem is that it could be anything from the BIOS to power issues to the OS
itself. Troubleshooting is almost impossible and more often than not, the issue
comes from Microsoft and some badly written, rushed update. I can't count the number
of times a windows update broke my sleep and/or hibernate function.

One thing I tend to do when dealing with issues like this is create a linux live
boot USB and test under something like Ubuntu (well maintained distro). If it
works under linux then the issue is with windows.

Sorry I can't offer more tips.]]> Mon, 22 Dec 2025 20:33:38 +0000 https://forum.asrock.com/forum_posts.asp?TID=113410&PID=200655&title=x870-steel-legend-idle-sleep-freezing#200655