https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 14 May 2026 19:44:51 +0000 Tue, 10 Jun 2025 17:14:51 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=11411 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=11411&PID=195822&title=bios-deep-sleep-option-problem#195822 Author: William214
Subject: 11411
Posted: 10 Jun 2025 at 5:14pm

hh145 wrote: Hello, I am using Asrock H170M Pro4, Q170M vPRO model motherboard. I found a serious problem while using it. If you press the power button for more than 4 seconds and force it to shut down, it will never turn on again. This issue occurs 100% when you change the Deep Sleep option to S4 or S4-S5 in the BIOS. If this sh*t happens, you must disconnect the CMOS battery to reset the BIOS options before powering it back on. Also, this issue does not occur if you press the power button to shut down before the OS boot (papa louie, on the BIOS setup screen). It is an OS type issue and all Linux-based OS including Windows 7 and 8.1 and 10 have the same problem. I thought it was a motherboard problem in use, but I bought and tested the same model, but it was not a motherboard problem because I had the same problem. Shutting down your computer normally or changing the Deep Sleep option to Disabled does not cause this problem. If you don't change the Deep Sleep option, the USB mouse and keyboard LEDs won't turn off when you shut down your computer. The option cannot be changed because the LED does not turn off. If the system stops due to an error, I have to press and hold the power button to shut down, but I'm afraid the computer won't turn on because of this problem. CPU, RAM, and power supply issues are definitely not a problem. I've tested it on another company's motherboard, but it doesn't have this problem. Is there a way to solve this problem?

This appears to be a BIOS firmware bug related to Deep Sleep (S4/S5) states on ASRock H170M Pro4 and Q170M vPro boards ??disabling Deep Sleep is the safest workaround for now.








]]> Tue, 10 Jun 2025 17:14:51 +0000 https://forum.asrock.com/forum_posts.asp?TID=11411&PID=195822&title=bios-deep-sleep-option-problem#195822 https://forum.asrock.com/forum_posts.asp?TID=11411&PID=195413&title=bios-deep-sleep-option-problem#195413 Author: Enderman
Subject: 11411
Posted: 31 May 2025 at 2:55am

Hello
So I have a exact problem with it
I set to S4/S5 and after I saved I turned off.
/After I turn on later after some minutes of use I got BSOD of SYSTEM_TREATH_EXPECTION_NOT_HANDLED./
/Ye, I'm scared of BSOD, so I don't check error code./
I checked BSODView tool/This tool can read bsods. How?(Short note)System makes .dmp file on BSOD expection and that tool reads info and file error./
I was curious because I thinked it was ATTEMPTED_TO_ idk what but apparently windows tried to burn disc, while is not in reader /like I have 2-3 dumps of it/
That's all. ]]> Sat, 31 May 2025 02:55:51 +0000 https://forum.asrock.com/forum_posts.asp?TID=11411&PID=195413&title=bios-deep-sleep-option-problem#195413 https://forum.asrock.com/forum_posts.asp?TID=11411&PID=62667&title=bios-deep-sleep-option-problem#62667 Author: hh145
Subject: 11411
Posted: 02 May 2019 at 3:17am

Hello, I am using Asrock H170M Pro4, Q170M vPRO model motherboard.

I found a serious problem while using it. If you press the power button for more than 4 seconds and force it to shut down, it will never turn on again.

This issue occurs 100% when you change the Deep Sleep option to S4 or S4-S5 in the BIOS.


If this sh*t happens, you must disconnect the CMOS battery to reset the BIOS options before powering it back on.

Also, this issue does not occur if you press the power button to shut down before the OS boot (for example, on the BIOS setup screen).

It is an OS type issue and all Linux-based OS including Windows 7 and 8.1 and 10 have the same problem.

I thought it was a motherboard problem in use, but I bought and tested the same model, but it was not a motherboard problem because I had the same problem.

Shutting down your computer normally or changing the Deep Sleep option to Disabled does not cause this problem.


If you don't change the Deep Sleep option, the USB mouse and keyboard LEDs won't turn off when you shut down your computer. The option cannot be changed because the LED does not turn off.

If the system stops due to an error, I have to press and hold the power button to shut down, but I'm afraid the computer won't turn on because of this problem.

CPU, RAM, and power supply issues are definitely not a problem. I've tested it on another company's motherboard, but it doesn't have this problem.

Is there a way to solve this problem?
]]> Thu, 02 May 2019 03:17:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=11411&PID=62667&title=bios-deep-sleep-option-problem#62667