https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Tue, 10 Mar 2026 21:34:46 +0000 Wed, 03 Nov 2021 06:00:35 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=11562 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=11562&PID=90830&title=keyboard-and-mouse-dont-work-in-uefi#90830 Author: mbarnickle
Subject: 11562
Posted: 03 Nov 2021 at 6:00am

Um, not to call you out but you cannot flash their BIOS without access to... the existing BIOS. So if your keyboard and mouse didn't work, what process did you follow to update it? Just asking because Asrock support pretty much gave up on this issue with me.

I have a ASRock Z390M-ITX/ac MB and it's incompatible with powered USB hubs!

With Asrock you have to find every flaw yourself. Then there is little or no hope of getting a fix. I was a supporter, but they'll never have my business again.

But seriously, I'm super curious how you updated the BIOS when your keyboard and mouse didn't work in UEFI. Since Asrock refuses to support me unless I'm on the latest... which I cannot physically install... I'd get a chance to watch them fumble around like lost squirrels some more at least. : ) ]]> Wed, 03 Nov 2021 06:00:35 +0000 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=90830&title=keyboard-and-mouse-dont-work-in-uefi#90830 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=76220&title=keyboard-and-mouse-dont-work-in-uefi#76220 Author: anthonyleo
Subject: 11562
Posted: 07 Jun 2020 at 11:39pm

I had the same trouble and I solved it. For anyone, who couldn't find the solution: just UPDATE YOUR BIOS. It worked for me.

1. just google: [Board name] + Bios update
2. read the instruction carefully before update.

Good luck! ]]> Sun, 07 Jun 2020 23:39:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=76220&title=keyboard-and-mouse-dont-work-in-uefi#76220 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63787&title=keyboard-and-mouse-dont-work-in-uefi#63787 Author: gizmic
Subject: 11562
Posted: 14 Jun 2019 at 10:25am

i already answered why corsair has a bios mode depending on which model you need to press it so that the keyboard works in bios

some models its a switch under the keyboard

since you didnt say with corsair keyboard ]]> Fri, 14 Jun 2019 10:25:56 +0000 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63787&title=keyboard-and-mouse-dont-work-in-uefi#63787 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63786&title=keyboard-and-mouse-dont-work-in-uefi#63786 Author: Kylan
Subject: 11562
Posted: 14 Jun 2019 at 9:22am

So I was able to finally use the UEFI

Pressing F2 goes to the UEFI, but the cursor won't move and the keyboard does nothing.

However pressing F11 to get to the boot menu worked! So from the boot menu I pressed "Enter Setup" to get the UEFI and it was working with both the mouse and the keyboard.

No idea why this workaround is necessary, but it works, so I'm not complaining.]]> Fri, 14 Jun 2019 09:22:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63786&title=keyboard-and-mouse-dont-work-in-uefi#63786 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63434&title=keyboard-and-mouse-dont-work-in-uefi#63434 Author: gizmic
Subject: 11562
Posted: 31 May 2019 at 2:04pm

corsair are weird keyboards

you need to hit some combination of keys for it to run a bios mode or a bios polling mode ]]> Fri, 31 May 2019 14:04:56 +0000 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63434&title=keyboard-and-mouse-dont-work-in-uefi#63434 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63378&title=keyboard-and-mouse-dont-work-in-uefi#63378 Author: Kylan
Subject: 11562
Posted: 30 May 2019 at 2:33am

I don't even own a PS2 mouse or keyboard

But I guess I can buy one just to test this.

I mean, honestly, this is terrible. It's never worked, by the way. I remember trying it shortly after I built this PC and I could never do anything in the UEFI.
]]> Thu, 30 May 2019 02:33:15 +0000 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63378&title=keyboard-and-mouse-dont-work-in-uefi#63378 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63374&title=keyboard-and-mouse-dont-work-in-uefi#63374 Author: paologab
Subject: 11562
Posted: 30 May 2019 at 12:41am

Forgot to say that in case usb doesn't work they suggested to use a ps/2 mouse & keyboard ]]> Thu, 30 May 2019 00:41:09 +0000 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63374&title=keyboard-and-mouse-dont-work-in-uefi#63374 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63373&title=keyboard-and-mouse-dont-work-in-uefi#63373 Author: paologab
Subject: 11562
Posted: 30 May 2019 at 12:38am

Months ago, when I built thw pc, I saw that usb mouse and keyboards couldn't work.
It is a new behavior? I mean, before it used to work and now it doesn't work no more?
In this case, apart from trying each usb port, I've no clue. So wait for someone more experienced.
Other ways may be your bios needs to be updated.
But in this case read carefully the info on new bioses and the problem arose so far.

]]> Thu, 30 May 2019 00:38:08 +0000 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63373&title=keyboard-and-mouse-dont-work-in-uefi#63373 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63372&title=keyboard-and-mouse-dont-work-in-uefi#63372 Author: Kylan
Subject: 11562
Posted: 30 May 2019 at 12:10am

They're both USB. I also tried different USB ports and there's no difference. :(]]> Thu, 30 May 2019 00:10:58 +0000 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63372&title=keyboard-and-mouse-dont-work-in-uefi#63372 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63357&title=keyboard-and-mouse-dont-work-in-uefi#63357 Author: paologab
Subject: 11562
Posted: 29 May 2019 at 4:28pm

If the mouse is usb it should work.
If it's ps/2 there is a bios setting to disable it, my be this is the problem]]> Wed, 29 May 2019 16:28:48 +0000 https://forum.asrock.com/forum_posts.asp?TID=11562&PID=63357&title=keyboard-and-mouse-dont-work-in-uefi#63357