https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 14 Mar 2026 17:35:04 +0000 Sat, 15 May 2021 09:28:45 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=12050 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=12050&PID=87137&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#87137 Author: ResetCMOS
Subject: 12050
Posted: 15 May 2021 at 9:28am

I tried a couple of things on this forum but the last thing I did was simply to reset the CMOS battery.

I tried to do the whole Disable/sleep enable deep sleep, unplug computer, remove all wireless connections, I had also tested that the ethernet cable worked so it was evident that the issue lied with my motherboard, ASRock Phantom Gaming 4 x570 (BIOS P1.30). I didn't see any LAN options and my WLAN Radio setting was enabled, disabling resulted in one of my monitors having some weird graphical issue.

After nothing working, I turned off my computer, unplugged the power, removed the CMOS battery, placed it in again, and turned on my computer. Ethernet functional again, with the Intel i211 Gigabit Network Connection listed under Network Adapters, and a stable connection to the internet.

I just wish it didn't cost me the 40 dollars that it will take to replace the side panel which I unfortunately shattered as one corner touched the ground. In any case, had to create this account just so that maybe if in the future I forget what I did, I can look back and find this solution that was what actually worked out for me in the end, since it's the second time I found myself in this very forum.]]> Sat, 15 May 2021 09:28:45 +0000 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=87137&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#87137 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=86471&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#86471 Author: zzilB
Subject: 12050
Posted: 19 Apr 2021 at 2:01pm

just want to say that you are an absolute legend (person with the S avatar). i tried almost everything i could searching the web for 3 days. stumbling across this post fixed my issue. i don't ever thank people like this, in fact this is my first time writing in a forum like this. just wanted to say thank you for resolving my issue. had the same problem with my ethernet network adapter not showing. IT WORKS!!!]]> Mon, 19 Apr 2021 14:01:42 +0000 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=86471&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#86471 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=86420&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#86420 Author: Johnnyboy
Subject: 12050
Posted: 16 Apr 2021 at 7:49am

Hi, trying to help my daughter.:) Just joined this form and this is my first attempt in using it...:)
We had a power outage and the next morning her machine had no connectivity.
Bottom line no Ethernet adapter in the device list.
Finally found this post and gave it a try.
First fun was we have UEFI instead of BIOS so all the info. in you list created extra fun trying to find some of the items you were referencing.
I could not find any reference to Lan in the uefi at all.
I did finally sort out how to reset it to default and found how to set the deep sleep per your instruction.
Powered off, unplugged and left for 10 min vs the 3-5.
Still no fix. Was late so powered off again, unplugged and left for the night. In the morning before I powered on I UNPLUGGED the Ethernet cable. You had mentioned in you list to ensure all the cables were plugged in.
Amazingly the adapter showed back up in the list, plugged the cable in and all was good.....so we thought. She turn the machine back off as was going to be gone for the day. When back home, same thing, no internet, adapter not in the devices network list.
NOTE:we I clicked "view hidden" it did show up but could do anything will it.
I tried again what I did in the morning, unplugged the network cable, powered back on and the adapter came alive. Plugged the cable in and were connected and its currently being used.
Question is now, and ideas what would be preventing the adapter to be recognized when the cable is plugged in?
]]> Fri, 16 Apr 2021 07:49:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=86420&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#86420 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=81452&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#81452 Author: applevingar
Subject: 12050
Posted: 15 Nov 2020 at 8:52pm

Had the same problem, Fix it, here is how and why,

Why
It's a windows 10 driver problem.
How to Fix
1. download drive for the motherboard
2. update new drivers
3. now works,

The option you could use download driver on a different computer and put on a USB then port or use an internet wireless adapter.

All thank best.
    ]]> Sun, 15 Nov 2020 20:52:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=81452&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#81452 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=80172&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#80172 Author: Deano
Subject: 12050
Posted: 03 Oct 2020 at 8:32pm

Hi please help.

How do I get to the deep sleep option in bios. Im complete novice.

I used this work around before but this time I cant find the deep sleep option in bios.

No idea as I did before hand and this worked. For some reason the Intel driver have vanished again.???]]> Sat, 03 Oct 2020 20:32:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=80172&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#80172 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=76052&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#76052 Author: DANgerPwn
Subject: 12050
Posted: 02 Jun 2020 at 5:34am

After a day of trying to get this to work your fix did the job! Appreciate the post! Back to Pwning!!]]> Tue, 02 Jun 2020 05:34:38 +0000 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=76052&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#76052 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=75104&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#75104 Author: eddsh0t
Subject: 12050
Posted: 06 May 2020 at 5:39am

Found this from google and registered just to say thanks to sixthsense for his detailed method, i followed it + i rearranged some of the usb devices when the the PSU was unplugged. lets see how long this lasts :D]]> Wed, 06 May 2020 05:39:30 +0000 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=75104&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#75104 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=74990&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#74990 Author: Alfonso
Subject: 12050
Posted: 02 May 2020 at 6:28am

Same problem. Asrock X570 PRO4
Just installed.
LAN connected, activity display seam OK
But go to the BIOS and no ethernet info.
Load windows 2019 Server (and try also with MS HyperV). No Ethernet detection.
Try to force driver loading... No Ethernet Interface message.

After reading some posts on this forum
I tried to configure deep sleep but no luck
I tried to unplug power during some time, no luck
Finally I swapp my keyboard and mouse from frontal usb to back usb
At his moment I got ethernet info in the BIOS menu
But I till have problems configuring the driver in windows. (but now I see it in the BIOS)
Thanks for any suggestions]]> Sat, 02 May 2020 06:28:24 +0000 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=74990&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#74990 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=74455&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#74455 Author: dukeofdummies
Subject: 12050
Posted: 19 Apr 2020 at 11:48am

I was running into an eerily similar issue, Intel didn't think I had LAN hardware and windows didn't think I had proper drivers.

I noticed in device manager however that I had wifi drivers... but no wifi module slotted into my motherboard, which struck me as odd. Why did THAT work and it didn't even exist?

You guys pointed me to the bios which showed the wifi slot as enabled. I disabled that and pulled power for 15 minutes... that fixed everything.

Wish I had found this post before I restored to factory settings on my PC though...]]> Sun, 19 Apr 2020 11:48:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=74455&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#74455 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=74326&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#74326 Author: amuro
Subject: 12050
Posted: 14 Apr 2020 at 10:40pm

I've been using this mainboard for the last 4 months without any problem. Then yesterday this sh*t started and my Intel NIC adapter was not recognized anymore. I tried the PSU unplug thing but didn't work.

What worked for me:

- update BIOS to 2.50 (optional)

- reinstall Windows 10 and all drivers (optional)

- reset CMOS by removing the Battery for 10 Minutes (I don't have a cap for the CMOS Jumper)

After this everything seemed fine until this morning when I started my computer and my adapter was gone again! So basically it lasted yesterday for a few hours and today same problem.

That's what I did today:

- unplug PSU cable and switch the button from 1 to 0 waited a little bit and turned it on.
- also I switched some USB cables around

Now it's working again. I wonder for how long. I really hope ASrock can fix this issue soon with some driver updates. Also I suggest that we all submit tickets to ASrock to speed up this process. I already submitted a ticket.]]> Tue, 14 Apr 2020 22:40:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=12050&PID=74326&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#74326