https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 09 Apr 2026 00:29:47 +0000 Sat, 17 Aug 2019 21:28:58 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=12172 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=12172&PID=66775&title=z390-phantom-gaming-9-power-on-then-off#66775 Author: chknlil
Subject: 12172
Posted: 17 Aug 2019 at 9:28pm

I've been told by support that the board would at least boot to bios with either cpu version. Not sure if that's really true, but anyway I sent the board back to asrock directly, they've replaced it with a new serial number so I'm guessing that means it was indeed bad. I'm currently waiting on the return shipment, I'll let ya'll know results here.]]> Sat, 17 Aug 2019 21:28:58 +0000 https://forum.asrock.com/forum_posts.asp?TID=12172&PID=66775&title=z390-phantom-gaming-9-power-on-then-off#66775 https://forum.asrock.com/forum_posts.asp?TID=12172&PID=66754&title=z390-phantom-gaming-9-power-on-then-off#66754 Author: badbri
Subject: 12172
Posted: 17 Aug 2019 at 10:19am

Sounds like you need to update BIOS to at least v4.00 according to the CPU support list. You will need an older CPU (any of the i3-8000, i5-8000, i7-8000 series would work) to do it as there is no way to flash the board if the CPU is not recognized.]]> Sat, 17 Aug 2019 10:19:16 +0000 https://forum.asrock.com/forum_posts.asp?TID=12172&PID=66754&title=z390-phantom-gaming-9-power-on-then-off#66754 https://forum.asrock.com/forum_posts.asp?TID=12172&PID=66507&title=z390-phantom-gaming-9-power-on-then-off#66507 Author: chknlil
Subject: 12172
Posted: 12 Aug 2019 at 8:46am

All,

Purchased a Phantom 9 gaming. Installed i7-9700k.

Board will not post, will not stay powered on.


Powers up, powers down immediately. Never displays in LED display.

I've cleared CMOS, attempted a boot with no memory, with one memory stick in all slots, etc. etc. I'm wondering if the firmware on this board isn't up to the required BIOS level 4.10? How would I update with no CPU? Perhaps it's not that?

BTW, I tested the CPU, Memory, and PSU in another box, works no problem. Any thoughts on where to go from here? Just RMA?]]> Mon, 12 Aug 2019 08:46:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=12172&PID=66507&title=z390-phantom-gaming-9-power-on-then-off#66507