https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 25 Apr 2026 21:15:53 +0000 Sun, 08 Mar 2020 01:17:07 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=12646 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=12646&PID=73398&title=aquantia-10gbe-disappearing#73398 Author: ThreeDee
Subject: 12646
Posted: 08 Mar 2020 at 1:17am

you'd have to take the motherboard out of the case and check the back side for screws or plastic keeper pins and unscrew/pinch to pop off the plastic housing.

.. throw a small fan at your nic with shroud off and if that cures your woes. If it does, then you could derive some mod or whatever that might be a bit more aesthetically pleasing.

Or if motherboard still under warranty, send it back.]]> Sun, 08 Mar 2020 01:17:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=73398&title=aquantia-10gbe-disappearing#73398 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=73386&title=aquantia-10gbe-disappearing#73386 Author: gizmic
Subject: 12646
Posted: 07 Mar 2020 at 8:35pm

i havent have this problem after i've updated its firmware]]> Sat, 07 Mar 2020 20:35:56 +0000 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=73386&title=aquantia-10gbe-disappearing#73386 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=73384&title=aquantia-10gbe-disappearing#73384 Author: LocutusH
Subject: 12646
Posted: 07 Mar 2020 at 8:32pm

So there is still no answer from asrock. Do they even have a real support?

Anyways, ive found another topic where asrocks z390 boards have the same problem, with 10gbe overheating and disconnecting. I think that the issue is very similar to mine.

Anyone knows how to remove the plastic cover above the IO? That seems to have helped them solve this.]]> Sat, 07 Mar 2020 20:32:06 +0000 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=73384&title=aquantia-10gbe-disappearing#73384 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=69436&title=aquantia-10gbe-disappearing#69436 Author: LocutusH
Subject: 12646
Posted: 29 Oct 2019 at 3:04am

And still no answer from asrock, neither aquantia...]]> Tue, 29 Oct 2019 03:04:45 +0000 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=69436&title=aquantia-10gbe-disappearing#69436 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68956&title=aquantia-10gbe-disappearing#68956 Author: gizmic
Subject: 12646
Posted: 15 Oct 2019 at 2:01am

i've always been using drivers from aquantia no changes and its almost been 6 months since they made any updates to the drivers]]> Tue, 15 Oct 2019 02:01:15 +0000 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68956&title=aquantia-10gbe-disappearing#68956 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68953&title=aquantia-10gbe-disappearing#68953 Author: ThreeDee
Subject: 12646
Posted: 14 Oct 2019 at 11:46pm

my daughters Fatal1lity B350 Gaming ITX/ac was getting BSOD's that the error logs pointed to her Intel WiFi mini card .. I went to Intel's site and got their latest driver for it as I had the one from ASRock's site installed .. No more BSOD's .. maybe Aquantia has an updated driver to resolve the issue .. ]]> Mon, 14 Oct 2019 23:46:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68953&title=aquantia-10gbe-disappearing#68953 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68952&title=aquantia-10gbe-disappearing#68952 Author: LocutusH
Subject: 12646
Posted: 14 Oct 2019 at 11:15pm

Yeah, i mean i can also use the GbE Intel on the board, since my internet link is also just 1000mbit. But the board wasnt cheap, only 2 months old.

Either way, it seems to be rather a software problem, because when it dissapears, its still there as a hidden device in device manager. But it says, that its not attached to the system, whatever that means.

I wonder if its worth installing the drivers from aquantias site? The one listed on asrocks site seems pretty old.]]> Mon, 14 Oct 2019 23:15:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68952&title=aquantia-10gbe-disappearing#68952 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68946&title=aquantia-10gbe-disappearing#68946 Author: gizmic
Subject: 12646
Posted: 14 Oct 2019 at 1:49pm

all boards with it has the same problem

i dont care for it much right now because my internet speed is only 1000M i'll try to find ways to fix it if i ever get more than 1000M]]> Mon, 14 Oct 2019 13:49:42 +0000 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68946&title=aquantia-10gbe-disappearing#68946 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68942&title=aquantia-10gbe-disappearing#68942 Author: JayB33
Subject: 12646
Posted: 14 Oct 2019 at 10:31am

Not good is it. The 10GbE board adds quite a bit of premium to the cost of the mobo and is pretty much the main reason to buy a full-fat professional gaming board in the first place.

Now the usual tech PR tactic of ignoring any issue that cannot be easily remedied is seemingly being employed.]]> Mon, 14 Oct 2019 10:31:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68942&title=aquantia-10gbe-disappearing#68942 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68940&title=aquantia-10gbe-disappearing#68940 Author: gizmic
Subject: 12646
Posted: 14 Oct 2019 at 10:17am

only happens to me on restarts lets say 25% of the time

a full power down solves the problem ]]> Mon, 14 Oct 2019 10:17:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=12646&PID=68940&title=aquantia-10gbe-disappearing#68940