https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 24 Apr 2026 20:24:40 +0000 Wed, 26 Aug 2020 18:53:08 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=12760 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=12760&PID=78611&title=x570-taichi-usb-2-0-header-doesnt-work#78611 Author: stason99
Subject: 12760
Posted: 26 Aug 2020 at 6:53pm

I was never able to make it work. ]]> Wed, 26 Aug 2020 18:53:08 +0000 https://forum.asrock.com/forum_posts.asp?TID=12760&PID=78611&title=x570-taichi-usb-2-0-header-doesnt-work#78611 https://forum.asrock.com/forum_posts.asp?TID=12760&PID=78610&title=x570-taichi-usb-2-0-header-doesnt-work#78610 Author: carltao
Subject: 12760
Posted: 26 Aug 2020 at 6:19pm

I had the same problem as you with a different ASRock mobo: X570 Extreme4.
I think this is not a mobo defect but a design defect or some configuration issue that we can not change.
]]> Wed, 26 Aug 2020 18:19:19 +0000 https://forum.asrock.com/forum_posts.asp?TID=12760&PID=78610&title=x570-taichi-usb-2-0-header-doesnt-work#78610 https://forum.asrock.com/forum_posts.asp?TID=12760&PID=69450&title=x570-taichi-usb-2-0-header-doesnt-work#69450 Author: Ray62
Subject: 12760
Posted: 29 Oct 2019 at 7:52am

I think load bios defaults should be ok too, but save your personal settings before (if you have some). Clear CMOS at least must be used, if you cannot reach the bios any more (for example, after a wrong OC try).

Yes, i would try to set it to ENABLE.

And you should contact Asrock Support, if ENABLE does not help.]]> Tue, 29 Oct 2019 07:52:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=12760&PID=69450&title=x570-taichi-usb-2-0-header-doesnt-work#69450 https://forum.asrock.com/forum_posts.asp?TID=12760&PID=69447&title=x570-taichi-usb-2-0-header-doesnt-work#69447 Author: stason99
Subject: 12760
Posted: 29 Oct 2019 at 6:51am

Ray62 wrote: From my point of view one thing you can do is to check in the bios, if there is something disabled for the XHCI controller. Somewhere like \Advanced\AMD CBS\FCH Common Options\USB config The other thing is to inspect the mainboard connector and the backside of the PCB, visual and with some measurement (if you are able to do so or you know somebody with the related experience)... But it looks like this header is defective.

Those options are set as AUTO which is default option. Should I try ENABLE?

Should I try Clear CMOS? ]]> Tue, 29 Oct 2019 06:51:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=12760&PID=69447&title=x570-taichi-usb-2-0-header-doesnt-work#69447 https://forum.asrock.com/forum_posts.asp?TID=12760&PID=69423&title=x570-taichi-usb-2-0-header-doesnt-work#69423 Author: Ray62
Subject: 12760
Posted: 28 Oct 2019 at 4:23pm

From my point of view one thing you can do is to check in the bios, if there is something disabled for the XHCI controller.
Somewhere like \Advanced\AMD CBS\FCH Common Options\USB config

The other thing is to inspect the mainboard connector and the backside of the PCB, visual and with some measurement (if you are able to do so or you know somebody with the related experience)...

But it looks like this header is defective.
]]> Mon, 28 Oct 2019 16:23:54 +0000 https://forum.asrock.com/forum_posts.asp?TID=12760&PID=69423&title=x570-taichi-usb-2-0-header-doesnt-work#69423 https://forum.asrock.com/forum_posts.asp?TID=12760&PID=69413&title=x570-taichi-usb-2-0-header-doesnt-work#69413 Author: stason99
Subject: 12760
Posted: 28 Oct 2019 at 2:22pm

I bought a USB 2.0 bracket which has 4 ports, 2 ports per a motherboard header. Here's the link:

https://www.amazon.com/StarTech-com-Port-Female-Plate-Adapter/dp/B00015Y0FK/ref=sr_1_1?keywords=StarTech.com+4+Port+USB+A+Female+Slot+Plate+Adapter+-+USB+panel+-+4+pin+USB+Type+A+%28F%29+%28USBPLATE4%29&qid=1572243284&sr=8-1

One of the twp USB motherboard headers doesn't work - (USB-3-4) - it's on the left. A flash drive connected to it blinks while booting but no device connected to it works.

I tried swapping the two header connectors and the same cable works on the other header. So it's definitely not the cable. Is that a defective motherboard? ]]> Mon, 28 Oct 2019 14:22:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=12760&PID=69413&title=x570-taichi-usb-2-0-header-doesnt-work#69413