https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 06 Apr 2026 09:25:44 +0000 Wed, 18 Dec 2019 20:07:43 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=13128 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71270&title=nvme-and-gpu-performance-problem#71270 Author: ASRock_TSD
Subject: 13128
Posted: 18 Dec 2019 at 8:07pm

Dear RedFish,

Thanks for the feedback.

Could you kindly provide the full model name of the graphics card that you used which has the symptom?
1. VEGA 56
2. RX5700

Also, are there any settings changed in the BIOS 4.30 of your system?

The simplest way to duplicate the symptom would be:
Install CPU, RAM x 1, graphics card and NVMe M.2(OS included) shut down from the system?

With thanks
ASRock TSD

Edited by ASRock_TSD - 18 Dec 2019 at 8:08pm]]> Wed, 18 Dec 2019 20:07:43 +0000 https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71270&title=nvme-and-gpu-performance-problem#71270 https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71146&title=nvme-and-gpu-performance-problem#71146 Author: RedFish
Subject: 13128
Posted: 16 Dec 2019 at 7:35pm

Thats not works! I reinstall Windows, but problem not solved. System not always initialize NVME SSD. But when 1.I unplug ssd and gpu 2. Then install GPU on PCIe and power on PC and Shut down after BIOS setup, and install NvME again and again power on pc, all works until I shut down PC.

Each time, to turn on the computer, I have to physically disconnect the video card and NVME ssd, and then, following a certain sequence, connect them back. BIOS reset does not work. It doesn't matter which operating system I use. Problem on Windows, Ubuntu, MacOS Catalina. I tried different hardware. No problem with my hardware on MOBOs: MSI z390 Tomohawk, Asus Strix z370-i, z390-i, Asrock Z370 K6. My NVME works properly, no problem when I use SATA m2 SSD. I tried Samsung 970Pro 1TB, instead my 960EVO, similar problem is. But I confirm, that all works perfect when I use GTX1080ti, and P3.30 bios. Problem starts when I sold 1080ti and bought Vega 56. ]]> Mon, 16 Dec 2019 19:35:06 +0000 https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71146&title=nvme-and-gpu-performance-problem#71146 https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71072&title=nvme-and-gpu-performance-problem#71072 Author: RLGL
Subject: 13128
Posted: 14 Dec 2019 at 10:41pm

Use DDU to remove all GPU drivers. https://www.wagnardsoft.com/]]> Sat, 14 Dec 2019 22:41:27 +0000 https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71072&title=nvme-and-gpu-performance-problem#71072 https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71046&title=nvme-and-gpu-performance-problem#71046 Author: RedFish
Subject: 13128
Posted: 13 Dec 2019 at 8:37pm

Thanks for response, I tried all steps what u describe above. And I can?™t downgrade BIOS from 4.30 to 3.40. But thx for advice, if I did it i get brick board. Because you know.. Intel ME. I glad to see that all works fine in your lab. I?™ts not answer, I mean If I bought macbook pro with defective battery Apple doesn?™t tell me that all fine because in their lab laptop have not this problem. Apple will solve my situation, because warranty not an empty sound. I?™m advanced user, I will not write about stupid problem. I think that my board has defect. Why is so hard to belive in it? I?™m not bought cheap board, I bought it new with warranty. ]]> Fri, 13 Dec 2019 20:37:09 +0000 https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71046&title=nvme-and-gpu-performance-problem#71046 https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71031&title=nvme-and-gpu-performance-problem#71031 Author: ASRock_TSD
Subject: 13128
Posted: 13 Dec 2019 at 11:35am

Dear RedFish,

Welcome to ASRock forums.
This is a great place to find answers and tips.

Thank you for posting your query, we are glad to help you out.

First, we appreciate your posting the detailed configuration of your system.
This will help us check the issue better.

With the same configuration below:
-Z370 Gaming ITX/ac
-BIOS 4.30
-i7-8700K
-RX5700 XT Challenger
-NVMe M.2 970/960 EVO 256GB
-Adrenaline 2020 drivers.

We are not able to see the same symptom. The M.2 was detected and Adrenaline software was able to be installed properly. The graphics card was running at full speed PCIe Gen3x16.

Let's try these steps:
1. Try to clear CMOS by pressing the CMOS button in the IO panel for more than 3 seconds. (Make sure that power supply is turned off)
2. Try the BIOS version 4.30.
3. Clean install the Win10 19H1 version.
4. Try removing other storage devices and devices that are plugged to USB ports.

If the problem persists, if possible, please try with different RX5700 graphics card/960 EVO to see if the same symptom persists.

With thanks,
ASRock TSD


Edited by ASRock_TSD - 16 Dec 2019 at 12:15pm]]> Fri, 13 Dec 2019 11:35:18 +0000 https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71031&title=nvme-and-gpu-performance-problem#71031 https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71020&title=nvme-and-gpu-performance-problem#71020 Author: RedFish
Subject: 13128
Posted: 13 Dec 2019 at 12:47am

At first, I convinced that I have a defect MOBO, and seller doesn?™t want replace it by RMA. AsRock support doesn?™t respond on my questions. Almost every day, this board brings me new surprises...

In this case: I bought RX5700 and problem started. I remind that I had problem with RX Vega on this board, I sold my GTX 1080ti and bought RX5700. After I install new GPU when I tried to power on my pc MOBO not detect any storage devices, but all it connected. After 2-3 hardresets all Sata devices recognize but main NVME M2 not! Sure, I read manual and know that when M2 installed Sata30 port disabled. When I press power on button for shut down PC and waiting 5-7 minutes and power on it again ??system starts and all storage devices works fine BUT... GPU not works at full speed. I have problem with install Adrenaline 2020 drivers, and get error 173 when trying to install it. If I replace M2 NVME to SATA M2, all works properly. No problem with Install Adrenaline 2020. I checked NVME and GPU on another PC, they works perfect. NVME Ssd worked perfect with 1080ti.

Mobo z370 fatality itx/ac
ddr4 2x16gb Corsair LPX 3000MHz
CPU i7 8700k
GPU Sapphire RX5700
NVME m2 Samsung 960 EVO 256gb
]]> Fri, 13 Dec 2019 00:47:13 +0000 https://forum.asrock.com/forum_posts.asp?TID=13128&PID=71020&title=nvme-and-gpu-performance-problem#71020