https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 23 Apr 2026 09:43:34 +0000 Fri, 13 Dec 2019 15:54:45 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=13134 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=13134&PID=71038&title=b450-steel-legend-rgb-problem#71038 Author: ASRock_TSD
Subject: 13134
Posted: 13 Dec 2019 at 3:54pm

Dear fcM127qP,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions to verify:

1. Please enter BIOS setup and press [F9] to load BIOS default settings and then press [F10] save and restart.
After booting into BIOS again, try to adjust the RGB under BIOS to verify. Please try some basic settings to check if the LED is controllable.

2. Under OS environment, please uninstall the utility in Control>Program and restart the system.
After booting into OS, reinstall the ASRock Polychrome RGB ver:2.0.4 to verify.
http://asrock.pc.cdn.bitgravity.com/Utility/RGB/PolychromeRGB(v2.0.4).zip


Thanks!

All the best,
ASRock TSD
]]> Fri, 13 Dec 2019 15:54:45 +0000 https://forum.asrock.com/forum_posts.asp?TID=13134&PID=71038&title=b450-steel-legend-rgb-problem#71038 https://forum.asrock.com/forum_posts.asp?TID=13134&PID=71035&title=b450-steel-legend-rgb-problem#71035 Author: fcM127qP
Subject: 13134
Posted: 13 Dec 2019 at 2:46pm

Today I reinstall WIN10 and then my RGB strip stop sync with my case. I try to download the software from the website but get a command "This utility is not for this platform!" So now the RGB for the motherboard and case are not turning on. Is there something i can do to fix this?
TKS.
]]> Fri, 13 Dec 2019 14:46:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=13134&PID=71035&title=b450-steel-legend-rgb-problem#71035