https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 23 Apr 2026 12:07:19 +0000 Thu, 02 Jan 2020 16:10:29 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=13330 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=13330&PID=71693&title=problem-with-dual-channel#71693 Author: ASRock_TSD
Subject: 13330
Posted: 02 Jan 2020 at 4:10pm

Dear Atheist,

Greetings, this is ASRock TSD.


Regarding this question, we provide some suggestions for verifying:

1. To activate dual channel mode, it is required to install identical memory (the same brand, speed, size and chip-type) DDR4 DIMM pairs to A1/B1 or A2/B2 slot.

2. To make sure DRAM slots are all functioning, please install one memory to each DRAM slot by turns to verify.

3. Please re-install the CPU.

4. If possible, please change another CPU to verify since memory controller is built-in CPU.

5. If possible, please change another memory.


Thanks!

All the best,
ASRock TSD
]]> Thu, 02 Jan 2020 16:10:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=13330&PID=71693&title=problem-with-dual-channel#71693 https://forum.asrock.com/forum_posts.asp?TID=13330&PID=71691&title=problem-with-dual-channel#71691 Author: Atheist
Subject: 13330
Posted: 02 Jan 2020 at 3:28pm

Hello,
My b450 k4 have a memory problem. I install two a kit (8G*2) memory but not working in dual channel, it appears only single mode.
Check in win10 OS also say single, why?
If I need to return the board or the memory? Thank you for the help.
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