https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 08 Apr 2026 17:29:12 +0000 Mon, 20 Jan 2020 12:09:32 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=13470 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=13470&PID=72116&title=z370-extreme-4-and-asrock-thunderbolt-aic3#72116 Author: ASRock_TSD
Subject: 13470
Posted: 20 Jan 2020 at 12:09pm

Dear Tomrip,

Thanks for posting your query to the ASRock forum.
Regarding your question, kindly see the suggestions below:
1. Please make sure that the thunderbolt card is plugged to the PCIe6 slot.

2. After enabled the thunderbolt support under the BIOS, kindly make sure that thunderbolt driver in the following link is installed.
https://www.asrock.com/mb/spec/product.asp?Model=Thunderbolt%203%20AIC#osW1064

3. Try to re-plug the thunderbolt cable to the thunderbolt port while in the Win10.

With thanks,
ASRock TSD

Edited by ASRock_TSD - 20 Jan 2020 at 12:17pm]]> Mon, 20 Jan 2020 12:09:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=13470&PID=72116&title=z370-extreme-4-and-asrock-thunderbolt-aic3#72116 https://forum.asrock.com/forum_posts.asp?TID=13470&PID=72095&title=z370-extreme-4-and-asrock-thunderbolt-aic3#72095 Author: tomrip
Subject: 13470
Posted: 19 Jan 2020 at 2:43am

i need help. i am loosing my mind. i bought 3500 in recording interfaces that require thunderbolt. i had a z370 motherboard, and come to find out it was the only one that does not support thunderbolt. i have purchased a z730 extreme 4, and installed it to my case. i out thye thunderbolt card in the bottom pci slot, and plugged the thunderbolt cable into the motherboard thunderbolt slot. i then went into bios and enabled thunderbolt. there is a blue led light on the bottom of the card, but i do not see it in device manager. and it will not detect my frocusright 8prex. please help. thanks in advance.]]> Sun, 19 Jan 2020 02:43:43 +0000 https://forum.asrock.com/forum_posts.asp?TID=13470&PID=72095&title=z370-extreme-4-and-asrock-thunderbolt-aic3#72095