https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 25 Apr 2026 19:44:05 +0000 Thu, 30 Jan 2020 01:53:30 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=13551 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=13551&PID=72367&title=ryzen-3970x-doa#72367 Author: ncoghlan
Subject: 13551
Posted: 30 Jan 2020 at 1:53am

Hi there,

I just bought the parts for a new render system but have had no luck powering on.

CPU: Ryzen 3970x
Cooling: Cooler Master MasterLiquid ML360 RGB TR4 CPU Cooler - 360mm
MB: AMD Creator TRX40
RAM: Corsair Vengeance LPX 64GB (2x32GB) DDR4 PC4-28800C18 3600MHz
SSD: Firecuda 520 2TB PCIe 4.0 NVMe M.2 Solid State Drive (ZP2000GM3A002)
GPU: Gigabyte GeForce RTX 2080 Ti
PSU: Super Flower Leadex Platinum '8 Pack Edition' 2000W

On first power-up, I got the error Code 60 (referring to memory). I tried adjusting the Ram in every slot, trying single slots and also trying another set of Ram from another machine (also Corsair Vengeance but 2x16gb) to which the problem still existed. I also tried removing, and remounting the CPU - checking for any bent pins or dud looking buts on it but all seemed to look as it should, I still get the error code 60.

I tried flashing the BIOS as per the manual, downloading first the 1.00 update (the flash worked as indicated by the LEDs). Then Powering up I get error code 00 (referring to CPU issues). I tried unplugging all the cables, the RAM and resetting the CMOS by removing the battery for a minute, then repowering to the same error code 00.

I then tried updating the BIOS to 1.10 and repeating the method above, still to no avail.

I've checked power cables and fan cables and as far as I can see, everything is plugged in correctly and working. I'm wondering what other steps I can take to try and solve this or am I at a stage where I should be considering returning the CPU/MB as potentially faulty?

Thanks,
N]]> Thu, 30 Jan 2020 01:53:30 +0000 https://forum.asrock.com/forum_posts.asp?TID=13551&PID=72367&title=ryzen-3970x-doa#72367