https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 22 Jun 2026 07:21:21 +0000 Wed, 19 Feb 2020 08:30:11 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=13674 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=13674&PID=72921&title=solvedh310-deskmini-8400-ram-wont-boot#72921 Author: RayB
Subject: 13674
Posted: 19 Feb 2020 at 8:30am

Hi,

Thanks for the reply. I exchanged the system for a replacement and the new one works with both sets of memory.   So the first system did have a hardware issue. Both sets of memory are also no your hardware list.

Thanks, this is all sorted now.

]]> Wed, 19 Feb 2020 08:30:11 +0000 https://forum.asrock.com/forum_posts.asp?TID=13674&PID=72921&title=solvedh310-deskmini-8400-ram-wont-boot#72921 https://forum.asrock.com/forum_posts.asp?TID=13674&PID=72903&title=solvedh310-deskmini-8400-ram-wont-boot#72903 Author: ASRock_TSD
Subject: 13674
Posted: 18 Feb 2020 at 11:09am

Dear RayB,

Thanks for posting your query to the ASRock forum.

We have received your email from the technical support form.
Kindly check your email.

Also, please be noted that not all of the memory modules will work with the system. It is recommended to use the memory modules from the support list below:
http://www.asrock.com/nettop/Intel/DeskMini%20310%20Series/#Memory

With thanks,
ASRock TSD ]]> Tue, 18 Feb 2020 11:09:09 +0000 https://forum.asrock.com/forum_posts.asp?TID=13674&PID=72903&title=solvedh310-deskmini-8400-ram-wont-boot#72903 https://forum.asrock.com/forum_posts.asp?TID=13674&PID=72893&title=solvedh310-deskmini-8400-ram-wont-boot#72893 Author: RayB
Subject: 13674
Posted: 17 Feb 2020 at 10:23pm

Hi,

So, I purchased an h310 and put everything together.   However, it seems that one of the memory banks may be shot.

It will only boot up and even POST anything with an SO-Dimm in the B1-slot. I have tried with 2 sets of 2666 RAM. Cruicial & Hynix. Both sets of Ram experience the same symptoms.

- reset CMOS several times
- tried BIOS upgrade to 4.40
- tried 2 sets of RAM. Both only work with 1 dimm in B1
- CPU support 2666 memory. i5-8400

Thinking about just sending this thing back. I mean how many sets of memory are we supposed to try.

Edited by ASRock_TSD - 20 Feb 2020 at 10:31am]]> Mon, 17 Feb 2020 22:23:48 +0000 https://forum.asrock.com/forum_posts.asp?TID=13674&PID=72893&title=solvedh310-deskmini-8400-ram-wont-boot#72893