https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 25 Apr 2026 21:16:30 +0000 Tue, 03 Mar 2020 14:44:22 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=13775 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=13775&PID=73293&title=audio-issue-on-x570-steel-legend#73293 Author: ASRock_TSD
Subject: 13775
Posted: 03 Mar 2020 at 2:44pm

Dear Shoushiken,

Greetings, this is ASRock TSD.


For your question, we have some suggestion for verifying:

1. Please enter BIOS setup and press [F9] to load BIOS default setting.

2. Under OS environment, please go to Control Panel > Program to uninstall current Audio driver and restart the system.
After booting into OS, please install the following audio driver.
https://download.asrock.com/Drivers/All/Audio/Realtek_Audio(v8750.1_UAD_WHQL_RTK).zip

3. Please play the media with different software.

4. Plug another headphone or speaker to verify.

5. If possible, please re-install a clean Windows 10 OS.


Thanks!

All the best,
ASRock TSD
]]> Tue, 03 Mar 2020 14:44:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=13775&PID=73293&title=audio-issue-on-x570-steel-legend#73293 https://forum.asrock.com/forum_posts.asp?TID=13775&PID=73289&title=audio-issue-on-x570-steel-legend#73289 Author: Shoushiken
Subject: 13775
Posted: 03 Mar 2020 at 2:27pm

Hi, I owned this boards recently but I meet some audio problems.
Onboard audio jack sound is very low quality and also there are some noise when playing music or watching video in win10. It is very annoying so I cannot use this board well.
Now I can only use rx570 VGA card output instead. I have asus x570 board but they do not have this issue. So, please advise what is the next steps.

Regards,
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