https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 25 Apr 2026 19:35:10 +0000 Fri, 10 Apr 2020 21:02:31 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=14068 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=14068&PID=74224&title=some-usb-ports-not-working-x570#74224 Author: RLGL
Subject: 14068
Posted: 10 Apr 2020 at 9:02pm

The CPU is not on the QVL for the board, might very well be the reason.]]> Fri, 10 Apr 2020 21:02:31 +0000 https://forum.asrock.com/forum_posts.asp?TID=14068&PID=74224&title=some-usb-ports-not-working-x570#74224 https://forum.asrock.com/forum_posts.asp?TID=14068&PID=74220&title=some-usb-ports-not-working-x570#74220 Author: ItsNeverLupus
Subject: 14068
Posted: 10 Apr 2020 at 7:28pm

Hello,

referring to the manual page 3, USB 3's work on ref 11 and 9. I haven't tested the USB c (ref 10). but all other USBs have power (can charge devies) but don't register devices or external media.

Build is as below:
Taichi x570
Ryzen 7 1800x
msi Radeon Rx580 8G
gskill RGB 8GB x 2 Ram
Enermax revolution 85+ (1200W)
windows 10 64 bit

as the chip is a little older i had to do a BIOS update using the BIOS USB. That worked and is one of the USBs in question.

I went to bios and same issue with the same 4 ports.

I have triple checked my PSU connections 12V to 8 and 4 pin. the Enermax manual is specific about a split pin 8 pin to 2 x 4s that you use the one labelled 12v.. which i am..

Initially i was lazy and just slapped by old SSD in with OLD win 10 OS installed.. see if i can get that to work.. and this was the only issue after updating drivers to the AMD x570 chipset. I then reinstalled windows 10 to another 2.5"HDD i had lying around and after the amd x570 chipset drivers were installed same issue...

any advice? dead USB ports is all i can think especially with them alsno not working in BIOS...

Thanks.]]> Fri, 10 Apr 2020 19:28:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=14068&PID=74220&title=some-usb-ports-not-working-x570#74220