https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 06 Apr 2026 01:56:13 +0000 Fri, 24 Apr 2020 16:43:17 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=14190 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=14190&PID=74641&title=tpm2s-module-supported-off-on-z87eitx#74641 Author: yaqushi
Subject: 14190
Posted: 24 Apr 2020 at 4:43pm

Hi,
I bought an ASRock TPM2-S Nuvoton NPCT650/TCG Compliance TPM Module.

In the UEFI setup, under Advanced\Trusted Computing, I have enabled:
Security Device Support

but the Current Status Information is Support Turned Off remains.

When I run tpm.msc, Windows says that the Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM or later and it is turned on in the BIOS.

I resetted the BIOS, reinstalled the module, enabled the TPM module in the gpedit.msc, but doesn't worked.

I submitted a technical support request today with the ASRock website too.

Any thoughts or suggestions would be appreciated.
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