https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 01 May 2026 16:44:57 +0000 Thu, 04 Jun 2020 01:07:27 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=14294 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=14294&PID=76107&title=asrock-motherboard-utility-ver3-0-264-0-errors#76107 Author: tokomoto
Subject: 14294
Posted: 04 Jun 2020 at 1:07am

markbolt11 wrote: I asking MicroCenter now.

Hey buddy I am in the same boat with this Motherboard. I can't seem to update the BIOS via ASRock's website.

Were you able to get this to work?]]> Thu, 04 Jun 2020 01:07:27 +0000 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=76107&title=asrock-motherboard-utility-ver3-0-264-0-errors#76107 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75171&title=asrock-motherboard-utility-ver3-0-264-0-errors#75171 Author: markbolt11
Subject: 14294
Posted: 07 May 2020 at 11:07pm

I asking MicroCenter now.]]> Thu, 07 May 2020 23:07:14 +0000 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75171&title=asrock-motherboard-utility-ver3-0-264-0-errors#75171 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75156&title=asrock-motherboard-utility-ver3-0-264-0-errors#75156 Author: ASRock_TSD
Subject: 14294
Posted: 07 May 2020 at 5:06pm

Dear Markbolt11,

Thanks for the reply.

Any model that is not listed on the ASRock website would an OEM motherboard.
Due to the policy, it is required to contact the OEM vendor first.

With thanks,
ASRock TSD

Edited by ASRock_TSD - 07 May 2020 at 5:07pm]]> Thu, 07 May 2020 17:06:46 +0000 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75156&title=asrock-motherboard-utility-ver3-0-264-0-errors#75156 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75154&title=asrock-motherboard-utility-ver3-0-264-0-errors#75154 Author: markbolt11
Subject: 14294
Posted: 07 May 2020 at 4:13pm

Is this an ASROCK board? Why do you choose not to support your board?

If I bought this from Amazon, would you support it then?]]> Thu, 07 May 2020 16:13:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75154&title=asrock-motherboard-utility-ver3-0-264-0-errors#75154 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75153&title=asrock-motherboard-utility-ver3-0-264-0-errors#75153 Author: ASRock_TSD
Subject: 14294
Posted: 07 May 2020 at 3:42pm

Dear Markbolt11,

Thanks so much for the pictures.

Since this motherboard is sold by Microcenter, it is required to check with the Microcenter about this.

Kindly contact Microcenter for further assistance.
http://www.microcenter.com/

With thanks,
ASRock TSD]]> Thu, 07 May 2020 15:42:52 +0000 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75153&title=asrock-motherboard-utility-ver3-0-264-0-errors#75153 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75150&title=asrock-motherboard-utility-ver3-0-264-0-errors#75150 Author: markbolt11
Subject: 14294
Posted: 07 May 2020 at 3:07pm





]]> Thu, 07 May 2020 15:07:15 +0000 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75150&title=asrock-motherboard-utility-ver3-0-264-0-errors#75150 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75148&title=asrock-motherboard-utility-ver3-0-264-0-errors#75148 Author: ASRock_TSD
Subject: 14294
Posted: 07 May 2020 at 12:07pm

Dear Markbolt11,

Thanks for the reply.

Could you kindly provide the following information for us?
1. A Picture of your motherboard.
2. The screenshot of the BIOS main page.
   Here is how you can take a screenshot of the BIOS.
   -Install a USB disk and go into the BIOS with the F2 button.
   -In the BIOS main screen, kindly press the F12 button the screenshot of the
    BIOS will be saved to the USB disk.

With thanks,
ASRock TSD ]]> Thu, 07 May 2020 12:07:16 +0000 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75148&title=asrock-motherboard-utility-ver3-0-264-0-errors#75148 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75120&title=asrock-motherboard-utility-ver3-0-264-0-errors#75120 Author: markbolt11
Subject: 14294
Posted: 06 May 2020 at 6:54pm

Which third-party software are you referring?

Also my MB is identified as ASRock Z390 Phantom Gaming 4S/ac with BIOS at P1.10A.

Also, an uninstall, restart and install did not work.]]> Wed, 06 May 2020 18:54:31 +0000 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75120&title=asrock-motherboard-utility-ver3-0-264-0-errors#75120 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75110&title=asrock-motherboard-utility-ver3-0-264-0-errors#75110 Author: ASRock_TSD
Subject: 14294
Posted: 06 May 2020 at 10:49am

Dear Markbolt11,

Thank you for posting your query to the ASRock forum.

We have checked with the Z390 Phantom Gaming 4S motherboard (BIOS 1.40).
However, we are not able to see the same problem.

ASRock's motherboard utility was able to be installed properly.

Let's try:
-Uninstall the third-party software from the system to see if it will work.
-Restarting the system and re-install the utility again.

With thanks,
ASRock TSD


Edited by ASRock_TSD - 06 May 2020 at 10:52am]]> Wed, 06 May 2020 10:49:06 +0000 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75110&title=asrock-motherboard-utility-ver3-0-264-0-errors#75110 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75107&title=asrock-motherboard-utility-ver3-0-264-0-errors#75107 Author: markbolt11
Subject: 14294
Posted: 06 May 2020 at 7:57am

Z390 Phantom Gaming Board 4S - new pc.
After installing the ASROCK Motherboard utility I get this error when I try to run it..

Error 0xFFFC
This utility is not for this platform

Windows 10 pro - latest
Tried running ad administrator.

RGB Polychrome Sync runs fine

Please help
]]> Wed, 06 May 2020 07:57:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=14294&PID=75107&title=asrock-motherboard-utility-ver3-0-264-0-errors#75107