https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 25 May 2026 13:53:10 +0000 Thu, 19 Aug 2021 21:15:40 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=14329 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=14329&PID=89815&title=deskmini-310w-does-not-start#89815 Author: rickaccused
Subject: 14329
Posted: 19 Aug 2021 at 9:15pm

So the F denotes that it does not have a stand alone graphics processing unit in the processor itself. You need to select a processor that has the capability of serving as a graphics processor as well. ASRock provides a list of processors that are compatible with the DeskMini.

On my first go around I did not scrutinize the list and compare it to the processor i was purchasing so I wound up having to return the proc and buy a different one. ]]> Thu, 19 Aug 2021 21:15:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=89815&title=deskmini-310w-does-not-start#89815 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=89813&title=deskmini-310w-does-not-start#89813 Author: lastscout
Subject: 14329
Posted: 19 Aug 2021 at 7:39pm

what is wrong with the letter F I've got i3-9100F and have no video, will it work or no chance?]]> Thu, 19 Aug 2021 19:39:36 +0000 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=89813&title=deskmini-310w-does-not-start#89813 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=82841&title=deskmini-310w-does-not-start#82841 Author: rickaccused
Subject: 14329
Posted: 06 Jan 2021 at 12:42am

Yea I appreciate it. It gives me an idea of the problem. I'll still talk to tech support since I have a support ticket in but this will undoubtedly be the answer.

It looks like the i5 9400 is compatible in P0, R0, and U0 stepping but the i5 9400F is not. ]]> Wed, 06 Jan 2021 00:42:54 +0000 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=82841&title=deskmini-310w-does-not-start#82841 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=82840&title=deskmini-310w-does-not-start#82840 Author: Xaltar
Subject: 14329
Posted: 06 Jan 2021 at 12:36am

Sorry to be the bearer of bad news. Take a look at the CPU support list and make
sure whatever you get is on there and is supported by the BIOS version you have
on your unit.]]> Wed, 06 Jan 2021 00:36:26 +0000 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=82840&title=deskmini-310w-does-not-start#82840 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=82839&title=deskmini-310w-does-not-start#82839 Author: rickaccused
Subject: 14329
Posted: 06 Jan 2021 at 12:13am

Thanks Xaltar for the quick answer.

That's pretty damn annoying. This will be the second processor I have to return for this computer. Each time taking a 15% restocking fee hit. It looked like this one was on the supported processors list but I guess it wasn't. Listing this information on the front end would be a good move by ASRock.

Guess I need to read the fine print a little closer.]]> Wed, 06 Jan 2021 00:13:48 +0000 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=82839&title=deskmini-310w-does-not-start#82839 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=82838&title=deskmini-310w-does-not-start#82838 Author: Xaltar
Subject: 14329
Posted: 05 Jan 2021 at 11:55pm

You can't use that CPU in a DeskMini, the "F" on the end signifies no integrated
graphics (iGPU). The DeskMini does not support CPUs that do not have integrated
graphics, there is basically no GPU in your system and nowhere to connect one.]]> Tue, 05 Jan 2021 23:55:50 +0000 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=82838&title=deskmini-310w-does-not-start#82838 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=82836&title=deskmini-310w-does-not-start#82836 Author: rickaccused
Subject: 14329
Posted: 05 Jan 2021 at 11:15pm

Same problem as listed above, none of these suggestions work.

Processor - Intel Core i5-9400F Coffee Lake 6-Core 2.9 GHz (4.1 GHz Turbo) LGA 1151 (300 Series) 65W BX80684I59400F Desktop Processor Without Graphics

Memory - G.SKILL Ripjaws Series 16GB (2 x 8GB) 260-Pin DDR4 SO-DIMM DDR4 2666 (PC4 21300) Laptop Memory Model F4-2666C18D-16GRS

SSD - WD Blue 3D NAND 250GB Internal SSD - SATA III 6Gb/s 2.5"/7mm Solid State Drive

When I plug in and press the power button, the blue light illuminates but no signal to the monitor. Bios Version on the Motherboard is listed as 4.40.

I am noticing that my processor is the i9400F rather than just the i9400 (no F). Not sure if that means anything. ]]> Tue, 05 Jan 2021 23:15:13 +0000 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=82836&title=deskmini-310w-does-not-start#82836 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=76684&title=deskmini-310w-does-not-start#76684 Author: ASRock_TSD
Subject: 14329
Posted: 23 Jun 2020 at 4:25pm

Dear RakeshNY and Kustode79,

Sorry for the late reply.

Please check the following link for the information which shows the BIOS version that will support the CPU that is being used.
https://www.asrock.com/nettop/Intel/DeskMini%20310%20Series/#CPU

Also, kindly check if the memory modules used on in the support list:
https://www.asrock.com/nettop/avl/DeskMini%20310%20Series.pdf

If the memory modules are not in the support list, kindly check with the RAM vendor to see if the RAM has been tested with H310 desk mini.

Also, try to reinstall the CPU and install only one RAM to see if the system will boot up.

With thanks,
ASRock TSD
]]> Tue, 23 Jun 2020 16:25:27 +0000 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=76684&title=deskmini-310w-does-not-start#76684 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=76623&title=deskmini-310w-does-not-start#76623 Author: kustode79
Subject: 14329
Posted: 21 Jun 2020 at 6:10pm

I have a very similar problem.
I have AsRock A310 with I7-9700 (suggested by Asrock).
No signal :(]]> Sun, 21 Jun 2020 18:10:41 +0000 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=76623&title=deskmini-310w-does-not-start#76623 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=75584&title=deskmini-310w-does-not-start#75584 Author: RakeshNY
Subject: 14329
Posted: 18 May 2020 at 7:26am

I tried with a different RAM - same result. I see the BIOS options with can't get into bios even after repeatedly pressing F2 or del. and if I use both the slots for RAM, the display is black.
Totally frustrated! Can ANYONE help?]]> Mon, 18 May 2020 07:26:15 +0000 https://forum.asrock.com/forum_posts.asp?TID=14329&PID=75584&title=deskmini-310w-does-not-start#75584