https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 25 Apr 2026 09:33:19 +0000 Fri, 12 Jun 2020 03:54:56 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=14351 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=14351&PID=76353&title=x570-steel-legend-dont-boot-dual-channel-memory#76353 Author: JorisTheWise
Subject: 14351
Posted: 12 Jun 2020 at 3:54am

Thanks for the advice, I think I will order just in case a new set of ram. (if the new set works it means I have more ram) and if that did not fix the problem I guess the problem will be the CPU or the board and I will still have more ram when I replace the CPU and MOBO at the end of the year.]]> Fri, 12 Jun 2020 03:54:56 +0000 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=76353&title=x570-steel-legend-dont-boot-dual-channel-memory#76353 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=76352&title=x570-steel-legend-dont-boot-dual-channel-memory#76352 Author: Xaltar
Subject: 14351
Posted: 12 Jun 2020 at 3:45am

With this kind of thing I have noted that it tends to either be the RAM, not compatible
or the CPU has a defective memory controller. If you search the forums you will
see other threads where forum members tried multiple boards, different RAM and
even different board manufacturers, only to discover it was the CPU itself that
was the issue.

When memory controllers were integrated into the motherboard these issues typically
were caused by a faulty board but these days the memory controller is integrated
into the CPU (IMC) and the CPU is by far the more common cause of RAM related
issues like this. I don't mean memory compatibility, that can be improved with
BIOS updates etc but when dual channel doesn't work it's either the CPU, bad RAM
or the RAM isn't fully inserted into the slot.

Make sure the RAM is all the way seated in slots A2 and B2, it may work fine
in single channel but not in dual if one side is not properly seated. ]]> Fri, 12 Jun 2020 03:45:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=76352&title=x570-steel-legend-dont-boot-dual-channel-memory#76352 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=76350&title=x570-steel-legend-dont-boot-dual-channel-memory#76350 Author: JorisTheWise
Subject: 14351
Posted: 12 Jun 2020 at 2:01am

Phew, so I am not the only one with this problem.
When I place both memory dimms in the first to or the last two slots there is no problem. When I try any dual channel configuration it just gives the memory training error. I did not use any overclocking options, did not even select the 3200 speed yet, just kept it on default for a while.
Could the board really be broken?]]> Fri, 12 Jun 2020 02:01:19 +0000 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=76350&title=x570-steel-legend-dont-boot-dual-channel-memory#76350 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75399&title=x570-steel-legend-dont-boot-dual-channel-memory#75399 Author: Synapse
Subject: 14351
Posted: 13 May 2020 at 5:37am

Try anther memory kit if you can. Maybe it's the memory that's buggy, not the board.]]> Wed, 13 May 2020 05:37:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75399&title=x570-steel-legend-dont-boot-dual-channel-memory#75399 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75398&title=x570-steel-legend-dont-boot-dual-channel-memory#75398 Author: TheDagi
Subject: 14351
Posted: 13 May 2020 at 5:29am

Yeah, unfortunatelly I feel the same. But I give one last shot and test it with another PSU 850W with all 8+4 power pins connected. I read at a couple of places that others had issues with Ryzen 9 3900X when only 8 pins were connected.

https://www.evga.com/products/product.aspx?pn=220-p2-0850-x1

Others also wrote that the video card installed in PCIE slot 4 caused them trouble. However I also purchased a too big cooler that blocks PCIE slot 1. (BE QUIET! Dark Rock 4)

But is there of a way to get proof of actual hardware failure?
I want to try every option before going down the hole of RMA. Because the PC is stable when I do not install the memory to work in dual channel.]]> Wed, 13 May 2020 05:29:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75398&title=x570-steel-legend-dont-boot-dual-channel-memory#75398 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75397&title=x570-steel-legend-dont-boot-dual-channel-memory#75397 Author: datonyb
Subject: 14351
Posted: 13 May 2020 at 2:35am

i feel safe to say there seems a problem with your board

to be honest ram on later ryzen platforms should be relatively easy

we left all the wierdness behind with x370/ryzen 1000 series]]> Wed, 13 May 2020 02:35:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75397&title=x570-steel-legend-dont-boot-dual-channel-memory#75397 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75396&title=x570-steel-legend-dont-boot-dual-channel-memory#75396 Author: TheDagi
Subject: 14351
Posted: 13 May 2020 at 1:49am

I updated the BOIS to 2.60. I see a new menu point in OC Tweaking called DRAM Profile. But that seems to be for Corsair RAMs only.

However I gave it a shot anyway at 3200 MHz. Also 2400 MHz and 3200 MHz with XMP profile.

Still no luck, same effect with the 3 times resets then default settings.]]> Wed, 13 May 2020 01:49:55 +0000 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75396&title=x570-steel-legend-dont-boot-dual-channel-memory#75396 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75393&title=x570-steel-legend-dont-boot-dual-channel-memory#75393 Author: datonyb
Subject: 14351
Posted: 13 May 2020 at 12:39am

bios version 2.6 says something about improve memory

id be inclined to try the latest bios

remember to reset bios to defaults first
and i would STRONGLY SUGGEST only one stick of ram in slot a2]]> Wed, 13 May 2020 00:39:02 +0000 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75393&title=x570-steel-legend-dont-boot-dual-channel-memory#75393 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75389&title=x570-steel-legend-dont-boot-dual-channel-memory#75389 Author: TheDagi
Subject: 14351
Posted: 12 May 2020 at 10:48pm

I tried Gear Down mode enabled and Power Down disabled, command rate at 2T.

Tried with XMP profile 3200, and default 2400 MT/s with default timings, and also increased tCAS, tRAS, tRCDRD, tRCDWR.

All configs had same effects. POST fails, then reset, this happens 3 times, then the PC boots with default BIOS config.

I am loosing hope here. Thanks anyways.]]> Tue, 12 May 2020 22:48:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75389&title=x570-steel-legend-dont-boot-dual-channel-memory#75389 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75383&title=x570-steel-legend-dont-boot-dual-channel-memory#75383 Author: TheDagi
Subject: 14351
Posted: 12 May 2020 at 9:47pm

The only reason why I think my board might be damaged is because I cannot think of anything else. I bought this mobo new from an official Hungarian reseller. I think I might have damaged it somehow inserting and pulling the memory sticks in and out a couple of times now...

Thanks for the tips. I try these out then post the result here.]]> Tue, 12 May 2020 21:47:33 +0000 https://forum.asrock.com/forum_posts.asp?TID=14351&PID=75383&title=x570-steel-legend-dont-boot-dual-channel-memory#75383