https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 25 Apr 2026 07:39:49 +0000 Wed, 17 Jun 2020 01:34:41 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=14406 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=14406&PID=76504&title=x399-fatal1ty-issue#76504 Author: pms
Subject: 14406
Posted: 17 Jun 2020 at 1:34am

Can anyone share how long (+/-) it takes a motherboard RMA in Europe? I've sent my X399 Fatal1ty to RMA one month ago and still didn't have any feedback ]]> Wed, 17 Jun 2020 01:34:41 +0000 https://forum.asrock.com/forum_posts.asp?TID=14406&PID=76504&title=x399-fatal1ty-issue#76504 https://forum.asrock.com/forum_posts.asp?TID=14406&PID=75561&title=x399-fatal1ty-issue#75561 Author: pms
Subject: 14406
Posted: 17 May 2020 at 6:22pm

Thanx for the tip. Actually, I've already done multiple CMOS clears without any improvement
I also tested the PSUs in other rigs and they work just fine (all rails ok). Furthermore, today I tested another PSU from a different brand (silverstone) and the poor/abnormal +12V rail behaviour was similar.
At this point I think I'll RMA the motherboard...with the current restrictions just hope not being "waiting for godot" ]]> Sun, 17 May 2020 18:22:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=14406&PID=75561&title=x399-fatal1ty-issue#75561 https://forum.asrock.com/forum_posts.asp?TID=14406&PID=75546&title=x399-fatal1ty-issue#75546 Author: Xaltar
Subject: 14406
Posted: 16 May 2020 at 4:15pm

Could be a bad sensor. My X399 Phantom Gaming 6 is running within spec (in BIOS,
ASRock APP and CPUID HW Monitor). I also have the latest BIOS and have updated
with every new BIOS version since I got the board.

I would give the 12v rail a check with a multi-meter. I highly doubt 2 PSUs have
the exact same problem though. You can try do a full CMOS clear (pull power, pull
battery and let sit for an hour). That will reset the RTC and other deeper settings.
It could just be a bit of corrupt data that isn't clearing.
]]> Sat, 16 May 2020 16:15:52 +0000 https://forum.asrock.com/forum_posts.asp?TID=14406&PID=75546&title=x399-fatal1ty-issue#75546 https://forum.asrock.com/forum_posts.asp?TID=14406&PID=75541&title=x399-fatal1ty-issue#75541 Author: pms
Subject: 14406
Posted: 16 May 2020 at 8:32am

Hi,
I recently noticed that my +12V rail is very very low (completely out of norm) and the values in the picture below are similar to the ones in the BIOS.


Since then, I've tested a lot of stuff:
-different bios versions (P3.60, P3.70 and P3.80=
-different PSUs (seasonic prime 850W platinum (the original one) and seasonic focus 1000W
-different VGAs (asrock 5700 and RTX 2060 super)
-removed all SSDs/HDDs, fans, and disconnected peripherals
-reinstalled the CPU
BUT didn't detected any difference in +12V rail (always around 8.9-9.1V)
Nonetheless, I can easily run stress tests and all sort of apps, apparently, without power issues.
So, my question is if any of you have seen a similar behavior ?

Any hints to try to solve this issue will be highly appreciated. I think it might be the related sensor that is bugged or something but..
]]> Sat, 16 May 2020 08:32:54 +0000 https://forum.asrock.com/forum_posts.asp?TID=14406&PID=75541&title=x399-fatal1ty-issue#75541