https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 01 May 2026 19:12:44 +0000 Fri, 13 Nov 2020 09:24:41 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=14752 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=14752&PID=81383&title=deskmini-a300-bluetooth-crashing-randomly#81383 Author: junshoong
Subject: 14752
Posted: 13 Nov 2020 at 9:24am

Maybe My issue clear when BIOS update to 3.60 from 3.50
http://www.asrock.com/nettop/AMD/DeskMini%20A300%20Series/#BIOS]]> Fri, 13 Nov 2020 09:24:41 +0000 https://forum.asrock.com/forum_posts.asp?TID=14752&PID=81383&title=deskmini-a300-bluetooth-crashing-randomly#81383 https://forum.asrock.com/forum_posts.asp?TID=14752&PID=80357&title=deskmini-a300-bluetooth-crashing-randomly#80357 Author: junshoong
Subject: 14752
Posted: 07 Oct 2020 at 12:32am

I have same issue.
My environment:
- Deskmini A300
- AMD Ryzen 3 2200G
- Intel® Wi-Fi 6 AX200 160MHz (Driver Version 21.120.2.1)
- Microsoft Windows 10 Pro 2004 (10.0.19041)]]> Wed, 07 Oct 2020 00:32:47 +0000 https://forum.asrock.com/forum_posts.asp?TID=14752&PID=80357&title=deskmini-a300-bluetooth-crashing-randomly#80357 https://forum.asrock.com/forum_posts.asp?TID=14752&PID=79499&title=deskmini-a300-bluetooth-crashing-randomly#79499 Author: J Z
Subject: 14752
Posted: 16 Sep 2020 at 8:40pm

Hello,

I don't understand, I make DeskMini A300 every day, also with the AX200

Do not know the problems.

It can happen that the CPU cannot handle the preprogrammed SoC voltage. There are quality differences between APUs.

Or the memory is not quite okay, then please check the memory with Memtest 8.4.
]]> Wed, 16 Sep 2020 20:40:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=14752&PID=79499&title=deskmini-a300-bluetooth-crashing-randomly#79499 https://forum.asrock.com/forum_posts.asp?TID=14752&PID=79095&title=deskmini-a300-bluetooth-crashing-randomly#79095 Author: CuLtO
Subject: 14752
Posted: 08 Sep 2020 at 3:39am

Hi,

I have the same issue as @Xiaofu99.
I tried to install the the latest driver with Intel Driver & Support Assistant.
I tried to re-install the ax200ngw module and to check the antenna connection (but wifi is working perfectly) 2 times.
Didn't tried to reinstall Windows 10 as this is a clean install with only the latest windows updates applied and a firefox install.

Any suggestion with this issue ?]]> Tue, 08 Sep 2020 03:39:25 +0000 https://forum.asrock.com/forum_posts.asp?TID=14752&PID=79095&title=deskmini-a300-bluetooth-crashing-randomly#79095 https://forum.asrock.com/forum_posts.asp?TID=14752&PID=76705&title=deskmini-a300-bluetooth-crashing-randomly#76705 Author: ASRock_TSD
Subject: 14752
Posted: 23 Jun 2020 at 5:56pm

Dear Xiaofu99,

Thank you for choosing ASRock.

Regarding your case, we provide some suggestion to try.
1. Re-install the AX200NGW module.
2. Check the antenna connection.
3. Re-install a clean OS to try.

Thank you!
Yours truly,
ASRock TSD]]> Tue, 23 Jun 2020 17:56:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=14752&PID=76705&title=deskmini-a300-bluetooth-crashing-randomly#76705 https://forum.asrock.com/forum_posts.asp?TID=14752&PID=76626&title=deskmini-a300-bluetooth-crashing-randomly#76626 Author: Xiaofu99
Subject: 14752
Posted: 21 Jun 2020 at 8:38pm

Hi,

I just got a Asrock Deskmini A300 with Ryzen 3400G. The package comes with a dual USB front ports as well as a WiFi+Bluetooth M.2 Kit from Intel (AX200NGW).

Everything works great with the exception of Bluetooth. When it's working fine, there's a blue Bluetooth icon appear on the bottom right of the screen.

When problem happen, the Bluetooth icon will go missing and all my prior connected devices (mouse, keyboard, speaker) will cease to work.

The only way is to perform a hard shutdown by pressing and hold the power button. Thereafter, press the power button to restart again.

And I also realized that when the Bluetooth icon went missing, I tried to use a USB wired mouse. However, all the USB ports are NOT working with the exception of the front USB 3.0 port (in blue).

I'm running on Windows 10 PRO 20H2 (19042.330) x64 version. I have also installed Intel Driver & Support Assistant to scan and update the Bluetooth drivers.

Intel WiFi 6 AX200 160Mhz driver - v21.90.3.2 dated 5th Apr'20

Intel Wireless Bluetooth - v21.90.2.1 dated 22nd Apr'20

Any guide/suggestion in resolving this nagging issue? ]]> Sun, 21 Jun 2020 20:38:16 +0000 https://forum.asrock.com/forum_posts.asp?TID=14752&PID=76626&title=deskmini-a300-bluetooth-crashing-randomly#76626